Hi,
Yesterday I attempted to download & install High Sierra on my iMac 27. It downloaded fine but the install failed. When I restarted I received the no access symbol ie circle with a line through it along with a file with a question mark. After reading some threads I have managed to start with original OS (Yosemite) CD in the drive. I have run diagnostics on the HD and it is saying nothing wrong with it.
I have read a thread saying if I install Yosemite I will not lose any files. However, the thread states if I chose "Archive & Install". So far I have not had this option. So far I have chosen the language and from the next step run diagnostics. My questions are does this choose come later on, if not if I continue will I lose all my files?
Thank you in advance for any help.
Yesterday I attempted to download & install High Sierra on my iMac 27. It downloaded fine but the install failed. When I restarted I received the no access symbol ie circle with a line through it along with a file with a question mark. After reading some threads I have managed to start with original OS (Yosemite) CD in the drive. I have run diagnostics on the HD and it is saying nothing wrong with it.
I have read a thread saying if I install Yosemite I will not lose any files. However, the thread states if I chose "Archive & Install". So far I have not had this option. So far I have chosen the language and from the next step run diagnostics. My questions are does this choose come later on, if not if I continue will I lose all my files?
Thank you in advance for any help.