I inherited an Apple Watch S1 and an iPhone 6.
Problem was no person new the passcode for the iPhone as the owner had not told any of his family.
I could not use the watch due to the passcode security that apple use to prevent theft. Or so I read.
I was able to reset the apple security and get the phone and thus the watch working. However, the watch, some weeks later, suffered the swollen battery syndrome which pushed the glass face off the watch. A pin prick into the battery plastic cover allowed the battery to return to normal size and the watch worked ok for a few months. Strangely, it did not catch fire or explode as I followed the battery instruction on the label and I did not put the watch or battery into a fire.
I thought the face had reattached itself but that was not the case. Later, I found the face dangling by its 2 connectors on my wrist. The face had fallen off again but was still attached by the 2 connectors under the little spring holding plate. The battery however, had fallen out and was gone. The watch, to all intents, was now dead like the previous owner. Dark humor there.
Off to the net and I found info regarding apple battery replacement.
So I contacted apple via the net and was informed I could, for $149aud, have a new replacement battery.
Seemed like a good idea. Repair cost duly authorized via credit card and watch mailed off for fixing.
Few weeks later the watch was sent back in a white box, nice plastic cover on the watch and it looked like it had been fixed. Excellent service from apple. Only problem was the watch was still dead.
However, a printed note included which stated 'our technicians determined that the product is ineligible for service from apple'. It seems the reason for a non working watch, battery fallen out, was 'an unauthorized modification ' and ' We don't cover cover issues caused by unauthorized modifications'.
I was disappointed to say the least. A simple battery replacement should not be too much to expect. Luckily, apple did not process my credit card payment possibly because apple did not affect a repair.
However, not to be outdone, I purchased a new battery from Chine on the net ($7 free delivery) as well as a new screen from aus ($55 free delivery). I installed the screen and the new battery. Then, hopefully, pushed the crown and switch to start the watch. The watch booted, white apple appearing on in its face, and I was able to pair it to the iPhone 6. Everything works as it should. Hurray, Well done! You beaut. Owner refurbished series 1.
I would encourage anyone to do this fix if the watch is old and the face is damaged as it is not difficult. Though, my fix was a last resort given the reluctance of apple to do a repair and the $62 was cost not a lot if a fix was unsuccessful.
'We are here to help', but the product was clearly ineligible for repair with no battery in it.
But I fixed it.
There are fixit videos on the net showing how to replace battery and face. It is a simple process and took me about 10 minutes. Small or micro connectors are a little difficult to align but they click nicely into place. As does the battery connector. I also bought a plastic screen protector which holds the face in place. Now awaiting screen adhesive strips (5 for $4 from GBH) just to restore the watch to original condition. Now ordered a new battery at $19aud - just in case the replace battery swells.
Took longer for the watch to boot and sync. I was a bit anxious at how long the syncing took - huh? - that's not good - it does not look as if it is working. But after waiting for about 10 minutes, a face appeared so all was ok. selected utility face plus complications. My $62aud repair gamble was vindicated.
The watch can even answer a mobile call to the iphone6 and receive news.
Problem was no person new the passcode for the iPhone as the owner had not told any of his family.
I could not use the watch due to the passcode security that apple use to prevent theft. Or so I read.
I was able to reset the apple security and get the phone and thus the watch working. However, the watch, some weeks later, suffered the swollen battery syndrome which pushed the glass face off the watch. A pin prick into the battery plastic cover allowed the battery to return to normal size and the watch worked ok for a few months. Strangely, it did not catch fire or explode as I followed the battery instruction on the label and I did not put the watch or battery into a fire.
I thought the face had reattached itself but that was not the case. Later, I found the face dangling by its 2 connectors on my wrist. The face had fallen off again but was still attached by the 2 connectors under the little spring holding plate. The battery however, had fallen out and was gone. The watch, to all intents, was now dead like the previous owner. Dark humor there.
Off to the net and I found info regarding apple battery replacement.
So I contacted apple via the net and was informed I could, for $149aud, have a new replacement battery.
Seemed like a good idea. Repair cost duly authorized via credit card and watch mailed off for fixing.
Few weeks later the watch was sent back in a white box, nice plastic cover on the watch and it looked like it had been fixed. Excellent service from apple. Only problem was the watch was still dead.
However, a printed note included which stated 'our technicians determined that the product is ineligible for service from apple'. It seems the reason for a non working watch, battery fallen out, was 'an unauthorized modification ' and ' We don't cover cover issues caused by unauthorized modifications'.
I was disappointed to say the least. A simple battery replacement should not be too much to expect. Luckily, apple did not process my credit card payment possibly because apple did not affect a repair.
However, not to be outdone, I purchased a new battery from Chine on the net ($7 free delivery) as well as a new screen from aus ($55 free delivery). I installed the screen and the new battery. Then, hopefully, pushed the crown and switch to start the watch. The watch booted, white apple appearing on in its face, and I was able to pair it to the iPhone 6. Everything works as it should. Hurray, Well done! You beaut. Owner refurbished series 1.
I would encourage anyone to do this fix if the watch is old and the face is damaged as it is not difficult. Though, my fix was a last resort given the reluctance of apple to do a repair and the $62 was cost not a lot if a fix was unsuccessful.
'We are here to help', but the product was clearly ineligible for repair with no battery in it.
But I fixed it.
There are fixit videos on the net showing how to replace battery and face. It is a simple process and took me about 10 minutes. Small or micro connectors are a little difficult to align but they click nicely into place. As does the battery connector. I also bought a plastic screen protector which holds the face in place. Now awaiting screen adhesive strips (5 for $4 from GBH) just to restore the watch to original condition. Now ordered a new battery at $19aud - just in case the replace battery swells.
Took longer for the watch to boot and sync. I was a bit anxious at how long the syncing took - huh? - that's not good - it does not look as if it is working. But after waiting for about 10 minutes, a face appeared so all was ok. selected utility face plus complications. My $62aud repair gamble was vindicated.
The watch can even answer a mobile call to the iphone6 and receive news.