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Repair Gone Wrong -- salvageable?

R

rogers106

macrumors member
Original poster
Sep 8, 2008
40
0
Vermont
So!

My iPhone 4 had a screen with a chip in it (worked fine otherwise) and I ordered a replacement. Long story short, I went through the repair (which took hours) and put the screen in. I pieced everything back together and tested the phone before I put the back on. Everything looked right, the responsiveness was right, etc.

I went ahead and slid the back on, and suddenly the phone backlight would come on but no image would appear.

Panicked, I took the back off, made sure the two connector cables were in place, tried again. No luck. I then put the old screen (which worked fine) back on -- same problem.

Am I **** out of luck here? Did I inadvertantly damage something larger (the motherboard perhaps) when putting the back on? Anyone with experience, your advice would be greatly appreciated.
 
I will give you the same advice now that I would have if you'd asked before ordering the new screen:

Put the old screen back on, take the phone to an Apple Store, give them the phone and $149 (US price, Canada may be a little different), and they will give you a new phone.
 
seanfranklin said:
I will give you the same advice now that I would have if you'd asked before ordering the new screen:

Put the old screen back on, take the phone to an Apple Store, give them the phone and $149 (US price, Canada may be a little different), and they will give you a new phone.
Click to expand...

Even if out of warranty?
 
Take it to apple and try your luck. I have had my iphone 4 replaced out of warranty after I dropped it into a lake (in my pocket)

If not it would be $199 to get a new one. Return the screen you bought and just pay the 199 then.
 
There are reports that Apple has started to refuse to replace for $199. This was announced by Apple.
 
ZipZap said:
There are reports that Apple has started to refuse to replace for $199. This was announced by Apple.
Click to expand...

Since when? I heard they were stopping free replacements in in the US because of Apple Care+ but in the rest of the world we can't get Apple Care +
 
ZipZap said:
There are reports that Apple has started to refuse to replace for $199. This was announced by Apple.
Click to expand...

Nonsense. Where is this "announcement"?

Here is the page with out-of-warranty repair pricing for Canada, which is CAD$199 (iPhone 4S) and CAD$169 (iPhone 4/3GS/3G):

http://support.apple.com/kb/index?page=servicefaq&geo=Canada&product=iphone

My iPhone is not eligible for warranty service. What are my service options?
Apple offers two service options for iPhones that are not eligible for warranty service.

...

Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service Fee listed below.

iPhone 4S: $199
iPhone 4, iPhone 3GS, iPhone 3G: $169

A $10.77 shipping fee will be added if you arrange service online or by calling Apple Technical Support. All fees are in Canadian dollars and exclude applicable taxes. iPhone Out-of-Warranty Service may also be available from your wireless carrier. Pricing may vary.

When setting up out-of-warranty service, Apple will request credit card pre-authorisation for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.

Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.

Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare Protection Plan for iPhone coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details.
Click to expand...
 
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