Repair Status

[ughbrandon]

Step 1 Request

October 29, 2013: Product received by service center

Step 2 Service

October 29, 2013: Service completed

Step 3 Return

October 29, 2013: Product replacement pending

I'm just wondering, what does product replacement pending mean, and how long will it take to send me one back?

 

[itsmemuffins]

It means they are sending you a new phone. Probably in the next hour or so the status should change.

 

[Applejuiced]

Have patience.
They will mail the replacement either today or tomorrow.