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Toucanet

macrumors member
Original poster
Oct 24, 2013
45
4
Hi. I have an issue on my iPad Air display (yellow band in the left) and I would like Apple to replace it. If I go the Apple Store where I bought it will Apple replace it or give me a refurbished one?
 
Since you are within the return period they should replace it with a new unit. If not, you can always return it and buy another, which would re-strart your return period.
 
Since you are within the return period they should replace it with a new unit. If not, you can always return it and buy another, which would re-strart your return period.

But can I return my iPad even if I have opened the box? So do I have to bring the box, all the cables, ecc. to the Apple Store? My iPad is perfect, but hypothetically is it possible to return it if it had signs?

Thanks! ;)
 
But can I return my iPad even if I have opened the box? So do I have to bring the box, all the cables, ecc. to the Apple Store? My iPad is perfect, but hypothetically is it possible to return it if it had signs?

Thanks! ;)

Yes you can as long as you bring it back in the box with the everything inside.
 
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