Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

pollopo

macrumors newbie
Original poster
Feb 1, 2018
4
0
As the title says i recently got my iPhone's screen replaced from Apple because the white point was too skewed towards yellow, the replacement screen is not only as yellow as it was before but it also has some nasty light bleed on two parts on the bottom left portion of the screen.
Given the fact that the replacement was under "customer satisfaction" because they do not count the yellow whites as a defect they said that they wouldn't replace the screen again if not defective, i want to ask you guys if they categorize light bleed as the screen being defective and if they'll replace it if i go to the Apple Store.

The obvious solution would be to just go there and ask but the Apple Store is several miles away from where i live and would take hours only to get there so i don't want to waste a trip just to get told that they won't do anything.

I kinda regret getting the screen replaced in the first place now... light bleed really sucks.
 
As the title says i recently got my iPhone's screen replaced from Apple because the white point was too skewed towards yellow, the replacement screen is not only as yellow as it was before but it also has some nasty light bleed on two parts on the bottom left portion of the screen.
Given the fact that the replacement was under "customer satisfaction" because they do not count the yellow whites as a defect they said that they wouldn't replace the screen again if not defective, i want to ask you guys if they categorize light bleed as the screen being defective and if they'll replace it if i go to the Apple Store.

The obvious solution would be to just go there and ask but the Apple Store is several miles away from where i live and would take hours only to get there so i don't want to waste a trip just to get told that they won't do anything.

I kinda regret getting the screen replaced in the first place now... light bleed really sucks.

I would say it depends on the severity of the light bleed. The only way for them to determine that is to physically see it in store. If you're not satisfied and they can verify what you're saying, they should be able to replace your display without a problem. Especially given that they guarantee their own work.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.