I bought an iPhone 15 Pro off eBay and was able to set it up as a new phone and transfer my number from my physical SIM on my old phone to an eSIM on the new phone.
It was only when I tried to add a second SIM the problems started. No other SIM, either physical or eSIM would activate. Whenever I had two lines turned on neither would work but, if I turned off the second line my eSIM would work OK.
Thinking there might be a problem with the eSIM I asked my provider (Vodafone) to swap it for a physical SIM. The SIM turned up on Friday (four months after I bought the phone) and I put it in the phone and it would not activate. I put it in another phone and no problem. I put it back in the iPhone 15 and nothing.
I tried setting the iPhone 15 up as a new phone and transferring the number from my old phone as I did before and nothing.
I took the phone to an iStore yesterday and they told me the phone has been reported as lost or stolen so no SIM will work in it but as I transferred my number before it was reported the number worked, it is only when you try a new SIM it fails - what sort of a stupid system is that?
I thought I was safe as it was not locked to an iCloud account so the previous owner must have entered their password to erase the phone. If I’d known within 30 days I could have got a refund from ebay or PayPal but, because I’ve had the phone 4 months the seller is denying responsibility (he says he is selling on behalf of his brother and they are ex contract phones)
I will try and claim off my credit card but have to wait 14 days, but as it’s been over 4 months I don’t hold out much luck.
I have bought all my iPhones off ebay since my firstb3G and never had a problem before.
I think I’ve just lost a lot of money….
It was only when I tried to add a second SIM the problems started. No other SIM, either physical or eSIM would activate. Whenever I had two lines turned on neither would work but, if I turned off the second line my eSIM would work OK.
Thinking there might be a problem with the eSIM I asked my provider (Vodafone) to swap it for a physical SIM. The SIM turned up on Friday (four months after I bought the phone) and I put it in the phone and it would not activate. I put it in another phone and no problem. I put it back in the iPhone 15 and nothing.
I tried setting the iPhone 15 up as a new phone and transferring the number from my old phone as I did before and nothing.
I took the phone to an iStore yesterday and they told me the phone has been reported as lost or stolen so no SIM will work in it but as I transferred my number before it was reported the number worked, it is only when you try a new SIM it fails - what sort of a stupid system is that?
I thought I was safe as it was not locked to an iCloud account so the previous owner must have entered their password to erase the phone. If I’d known within 30 days I could have got a refund from ebay or PayPal but, because I’ve had the phone 4 months the seller is denying responsibility (he says he is selling on behalf of his brother and they are ex contract phones)
I will try and claim off my credit card but have to wait 14 days, but as it’s been over 4 months I don’t hold out much luck.
I have bought all my iPhones off ebay since my firstb3G and never had a problem before.
I think I’ve just lost a lot of money….
