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Apple_Robert

Contributor
Original poster
Sep 21, 2012
36,302
54,280
In a van down by the river
"Multiple reports of an apparent Verizon Visible hack, with attackers changing shipping addresses, then ordering phones that are charged to payment details held for customers. Visible is a Verizon sub-brand that operates entirely online, meaning that customers cannot seek assistance in-store.

“My account got hacked and they shipped out an iPhone 13 worth $1k that was taken from my PayPal,” wrote one customer …"

 
I ordered a phone from Visible before I heard about how horrible their service is. I returned the phone, and requested the account be cancelled. They said they could not cancel my account, and also had no way to remove my payment method. I haven’t had any false charges as of yet, but this is quite scary for anyone that has ever set up a visible online account.
 
I ordered a phone from Visible before I heard about how horrible their service is. I returned the phone, and requested the account be cancelled. They said they could not cancel my account, and also had no way to remove my payment method. I haven’t had any false charges as of yet, but this is quite scary for anyone that has ever set up a visible online account.
I wouldn't be surprised if the hacks had some kind of help from someone on the inside.
 
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