Restore to factory

[rpearlberg]

I'm sure this has been answered.

I want to wipe my MacBook Pro completely clean and start from scratch. What is the best/safest/easiest way to do this? I have already backup up the info that I want to save.

 

[T5BRICK]

Recovery mode.

https://support.apple.com/en-us/HT201314

 

[rpearlberg]

Thanks. I was able to erase the drive and OS. Trying to do internet recovery but i can't connect to the wifi here at work for some reason. I guess I'll try when I get home.

 

[T5BRICK]

Thanks. I was able to erase the drive and OS. Trying to do internet recovery but i can't connect to the wifi here at work for some reason. I guess I'll try when I get home.

Scroll through the information I linked. It lists the types of WiFi networking that are supported for internet recovery. WPA-Enterprise is not supported, so I'm guessing that is your problem.

 

[rpearlberg]

Scroll through the information I linked. It lists the types of WiFi networking that are supported for internet recovery. WPA-Enterprise is not supported, so I'm guessing that is your problem.

That's what I figured, thanks.