iPhone 6(S)/Plus Restored my iPhone, Restrictions Passcode still required?

[Groundhog66]

Hello all,

First off, I don't remember ever setting a passcode in the first place, but the restrictions are "On".

I did a restore yesterday, then loaded the backup I did that day, but the restrictions are still on, and passcode is required. My OS is up to date (11.2.6), please advise.


Thank you!

 

[akash.nu]

Nothing to advise. You need to remember the password.

 

[Groundhog66]

Nothing to advise. You need to remember the password.

Info found online says that once you restore, the passcode should be removed. If I could remember the password, this would be a non issue...get it?

 

[akash.nu]

Info found online says that once you restore, the passcode should be removed. If I could remember the password, this would be a non issue...get it?

Nope, old info.

Edit - actually which passcode is it? The phone unlocking one?

 

[Newtons Apple]

Restoring your device will not get rid of the passcode.

 

[posguy99]

I did a restore yesterday, then loaded the backup I did that day, but the restrictions are still on, and passcode is required. My OS is up to date (11.2.6), please advise.

What's to advise? You restored the phone from backup, and you're surprised that the backup was complete?

 

[Groundhog66]

[doublepost=1522266366][/doublepost]

Nope, old info.

Edit - actually which passcode is it? The phone unlocking one?

As stated in the thread title, it's the Restrictions passcode.
[doublepost=1522266516][/doublepost]

What's to advise? You restored the phone from backup, and you're surprised that the backup was complete?

No sense in being an ******, info found on the Apple website said it's possible, so I'm off base asking why it didn't work?

 

[NoBoMac]

If you forget your Restrictions passcode, you'll need to erase your child's device, then set it up as a new device to remove the Restrictions passcode. Restoring your child's device using a backup won't remove the Restrictions passcode.

https://support.apple.com/en-us/HT201304

 

[posguy99]

No sense in being an ******, info found on the Apple website said it's possible, so I'm off base asking why it didn't work?

It *did* work. it worked *perfectly*, and as documented. It just doesn't work the way you think it does.

 

[Groundhog66]

Just called Apple Support, and they said that if you backup to the cloud, you'll have the opportunity to manipulate the factory settings after restoring. Whereas through iTunes, it'll automatically install previous settings.

Hope this is accurate, I'll give it a shot.

 

[Groundhog66]

Nope, didn’t work...

 

[rijc99]

It sounds like the password protection did exactly what it was supposed to do.

 

[akash.nu]

Just called Apple Support, and they said that if you backup to the cloud, you'll have the opportunity to manipulate the factory settings after restoring. Whereas through iTunes, it'll automatically install previous settings.

Hope this is accurate, I'll give it a shot.

Nope, didn’t work...

Goes to show, Apple support doesn’t know enough about their own platform.

 

[Groundhog66]

Goes to show, Apple support doesn’t know enough about their own platform.

That is a fact.

 

[davidmartindale]

Info found online says that once you restore, the passcode should be removed. If I could remember the password, this would be a non issue...get it?

Restoring and setting up as NEW will get rid of the passcode. Restoring a backup will bring the restrictions code back