Restrictions->Require password greyed out ios 7

[pinkoos]

Hi, on my kids' touches, the Require password setting is stuck at "immediately" and is greyed out so I can't tap it and change it to 15 minutes.

On my iphone 5, I don't have this problem.

Although I have restrictions on on their touches, I don't believe it should prevent me from changing this setting.

Anybody else seeing something similar? Or have a solution?

 

[simmonsj]

Restrictions->Require password greyed out ios 7

I'm getting the same here on an iPhone 5S. I could choose a time previously - several choices were presented - but now there's just "immediately" and i can't seem to change it no matter what passcode i set/unset/remove restrictions, etc.

 

[madsci954]

If you're using Touch ID, then you're restricted to Immediate pass code.

 

[pinkoos]

I'm getting the same here on an iPhone 5S. I could choose a time previously - several choices were presented - but now there's just "immediately" and i can't seem to change it no matter what passcode i set/unset/remove restrictions, etc.

Try changing what rating you set for Apps. I think I had to set it to 12+ or less in order to be able to change the password setting to 15 minutes on my kids' touches.

 

[simmonsj]

If you're using Touch ID, then you're restricted to Immediate pass code.

Thanks for that. It doesn't really make sense to me. If I like to let my children use my phone eek then it would be good I don't have to perpetually unlock it if they press the power button (it's kind of how the 2 yr old gets around the interface). After all, it seems like using touch-id is just a macro-ed way of putting in your passcode.

Anyway, that's helpful confirmation of the conclusion I was gradually coming to, thanks.

BUT still doesn't explain the OP's problem

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Try changing what rating you set for Apps. I think I had to set it to 12+ or less in order to be able to change the password setting to 15 minutes on my kids' touches.

Interesting - that must have been the factor for you. I have no restrictions set at the moment and still see the behaviour but perhaps the logic is different in our two cases.

 

[charlituna]

If you're using Touch ID, then you're restricted to Immediate pass code.

Which doesn't apply to iPod Touches as they don't have that ID system.

I assume that the OP did password in first which the lack of doing is generally the only reason such things are greyed out. So either there is another setting blocking it like 'allow changes to accounts' or the software on the touches is just overall borked.

for the latter I would turn off restrictions all together (cause the password etc goes into backups and could create issues), back up the data and do a restore. then set up restrictions again. Hopefully that will deal with the issue

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Thanks for that. It doesn't really make sense to me. If I like to let my children use my phone eek then it would be good I don't have to perpetually unlock it if they press the power button (it's kind of how the 2 yr old gets around the interface). After all, it seems like using touch-id is just a macro-ed way of putting in your passcode.

You can program up to 5 fingers that can unlock your phone so just put their finger in there.

hopefully the next step for Apple will be to allow you to set restrictions based on which finger unlocks it. rather than having to have them reset every time you want to turn them on.

 

[ehgit]

Same problem on iPad

I am having the same issue on an iPad. I have disabled and re-enabled restrictions and the option to set the "require password" time is greyed out and not accessible. I have disabled all restrictions, allowed content for anything, haven't locked accounts or limited the iPad in any way. I have noticed too, that the rating for Music and Podcasts is also inaccessible. I have even gone as far as resetting all settings; still no luck. I will continue to troubleshoot but if anyone here has found a solution/reason, please reply.

I found out the issue for mine: MDM Profiles were the culprit. Once I removed them the setting was immediately accessible.

 

[andsoitgoes]

I was in the same boat, until I set "Allow all apps", I was unable to change this.

Honestly, I don't think that it's a terrible thing. Hopefully it will be there as an additional protective measure against IAPs, and less room for parents to accidentally screw up later down the road.