M Mitch Rapp macrumors member Original poster Jul 28, 2012 34 11 Oct 2, 2012 #1 Anyone have any luck with returning a defective iPhone 5 to Genius Bar for a different model?
Rocko1 macrumors 68020 Nov 3, 2011 2,070 4 Oct 2, 2012 #2 Retuen it if it's within 30 days and buy the model you want.
bamafever09 macrumors regular Aug 6, 2008 222 7 Hoover/Tuscaloosa Alabama Oct 2, 2012 #3 Rocko1 said: Retuen it if it's within 30 days and buy the model you want. Click to expand... What he said.
Rocko1 said: Retuen it if it's within 30 days and buy the model you want. Click to expand... What he said.
M Mitch Rapp macrumors member Original poster Jul 28, 2012 34 11 Oct 2, 2012 #4 Can't do that if they have none in stock. Thought going through the Genius Bar may work since they do have replacement phones in stock.
Can't do that if they have none in stock. Thought going through the Genius Bar may work since they do have replacement phones in stock.
P PinkHappy macrumors newbie Oct 14, 2008 28 0 Oct 2, 2012 #5 Mitch Rapp said: Can't do that if they have none in stock. Thought going through the Genius Bar may work since they do have replacement phones in stock. Click to expand... Nope. I tried doing this because I wanted to switch my 16gb (with a defect under the screen) with a 32gb. They will only replace it with the exact same model. They told me I would have to wait until they had 32's in stock to return and repurchase.
Mitch Rapp said: Can't do that if they have none in stock. Thought going through the Genius Bar may work since they do have replacement phones in stock. Click to expand... Nope. I tried doing this because I wanted to switch my 16gb (with a defect under the screen) with a 32gb. They will only replace it with the exact same model. They told me I would have to wait until they had 32's in stock to return and repurchase.