Returning Watch Question

[jenni122701]

Hey Guys and Gals! Ok, so I got an Apple Watch (finally lol) right around the first week of Dec. It worked fine until several days ago and then the battery just went crazy doing weird things. In the end it wouldn’t even power on. So, it’s already on the way back to where a I bought it from and they are sending me a new one. So here is my question. What do I do with the Watch info that is in the app on my iPhone? So I need to clear or reset anything for when the new one comes? I don’t have the ability to turn on the Watch so does that affect anything? I’m just wanting to know what I need to do for preparing to pair the new Watch when it comes. Thanks for any info!

 

[Otflyer]

Hey Guys and Gals! Ok, so I got an Apple Watch (finally lol) right around the first week of Dec. It worked fine until several days ago and then the battery just went crazy doing weird things. In the end it wouldn’t even power on. So, it’s already on the way back to where a I bought it from and they are sending me a new one. So here is my question. What do I do with the Watch info that is in the app on my iPhone? So I need to clear or reset anything for when the new one comes? I don’t have the ability to turn on the Watch so does that affect anything? I’m just wanting to know what I need to do for preparing to pair the new Watch when it comes. Thanks for any info!

I m just guessing but, you can setup the new watch as a new watch. Don’t setup from a backup.

 

[newellj]

Hey Guys and Gals! Ok, so I got an Apple Watch (finally lol) right around the first week of Dec. It worked fine until several days ago and then the battery just went crazy doing weird things. In the end it wouldn’t even power on. So, it’s already on the way back to where a I bought it from and they are sending me a new one. So here is my question. What do I do with the Watch info that is in the app on my iPhone? So I need to clear or reset anything for when the new one comes? I don’t have the ability to turn on the Watch so does that affect anything? I’m just wanting to know what I need to do for preparing to pair the new Watch when it comes. Thanks for any info!

You may need to unpair the old watch. See what happens when you try to pair the new one. As the post above says you'll probably need to set it up as a new watch. I think you're going to lose any activity information that was on the old watch.

 

[jenni122701]

Thanks. I appreciate the replies.