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Smart home accessory maker Aqara today launched the Doorbell Camera Hub G410, which integrates with HomeKit and offers HomeKit Secure Video Support.

aqara-camera-hub-1.jpg

I was able to test the Doorbell Camera Hub G410 ahead of launch, and it's a solid doorbell camera, and even better if you have an Aqara setup or plan to get more Aqara products. The G410 includes a Matter controller and it is able to serve as a hub for other Aqara Zigbee devices, like Aqara's door locks, so you don't need a standalone hub that doesn't serve another purpose. For Thread-based devices, it's also a Thread border router that can improve connectivity.

Aqara's camera has a unique look that sets it apart from other cameras like Ring. It has a simple, sleek look with a large main camera and a button that can be pressed to ring the doorbell below. If you have the wiring for a doorbell set up, you can use that to power it, or you can use 6 AA batteries that come with it. There are also multiple options for mounting, including a sticky backing or screws. Aqara includes a wedge plate that can be used to angle the doorbell out from the wall if needed. I don't know the IP rating of the G410, but it has survived rain and heat with no issue.

6AA batteries is a lot of batteries, so a wired connection might be the best option. I haven't had the doorbell long enough to get a good feel for how long the battery lasts, but Aqara says the batteries should be good for up to five months. Other camera systems like Ring include a rechargeable battery, but with the Aqara doorbell, you'll need to keep standard AA batteries on hand. That can be a good thing or a bad thing depending on whether you prefer standard batteries or a proprietary battery pack. To get to the batteries, you need to unscrew the backing from the side, which is an extra step during replacement that's inconvenient.

aqara-camera-hub-2.jpg

Setup requires connecting the Chime to the Aqara app, then following the steps to pair the doorbell. From there, it can be added to HomeKit through the Aqara app's settings. This is a HomeKit Secure Video camera when linked to HomeKit, so it respects those settings. You can choose different recording modes for when people are home and when people are away, turning off video recording entirely if you want. Facial recognition is also supported, and it can detect people who are stored in the People album of your Photo Library.

There's a Chime that is included with the G410, and that's the hub component. It needs to be plugged in all the time, and you need to supply your own power adapter. Unlike the accompanying chime from Ring, Aqara's model attaches to a surface using mounting tape that's included. The Chime and the G410 both play a sound when the doorbell is pressed, so you can position the Chime anywhere inside to be able to hear the doorbell.

aqara-camera-hub-chime.jpg

The video feed is wide-angle with a 176 degree field of view that captures most of what's around it. It's 2K video, and it's fairly crisp in good lighting, but it's nothing outstanding. It's comparable to Ring video footage. When the doorbell is on and recording, the light on it turns red. When it's off, there's no light. The light can be turned off in the settings.

The button to sound the doorbell is satisfying to press, and it's larger and easier to press than buttons on Ring doorbell cameras. Volume and tone of the doorbell can be customized, and you can even upload your own MP3 sound.

There's a motion detection option that can be paired with other devices, as well as alarms that will sound if it's over or under operating temperature outside (-4 to 122 degrees Fahrenheit). You can also set up automations with other HomeKit devices in the Home app, or in the Aqara app with Aqara devices. If you have an Aqara lock, for example, the doorbell camera can be set to start recording when the lock is accessed.

At night, there's an infrared night vision option. It's not the clearest video ever, but it's adequate to see what's going on around your home if someone is close. I appreciate that there are two versions of night vision, one that's the standard black and white and a second that turns on a light to capture color. Select areas can be excluded either in the Home app or the Aqara app, and audio recording can be turned off if desired.

Face detection, lingerer detection (for when someone is approaching), doorbell ringing, and tamper detection are all Aqara app settings that the doorbell can detect. Facial recognition is done on device with no data uploaded to Aqara or Apple, though there is an option to save recorded videos to the cloud when a face is detected. For when you don't want the doorbell to ring, there is a do not disturb option. If you're in an area that your doorbell is at risk of being stolen, there's a tamper alarm and a setting that prevents it from being reset without the Aqara app.

Aqara says there's a mmWave sensor that can better detect people while filtering out other movement, and I haven't seen it struggle, but my Ring cameras also don't have a problem with person detection so I'm not sure how to judge the sensor. There is a built-in microphone and sensor so you can converse with someone that comes to the door. There are also robot, clown, and anonymous voice options if you want to disguise your voice for some reason. Video recording seems to start when motion is detected, and the live view loads within a couple of seconds when you open up the app.

While Aqara supports cloud-based storage, both through HomeKit Secure Video and through the Aqara HomeGuardian service, local storage is also an option. The doorbell takes a microSD card (up to 512GB) and video can be saved locally. The microSD card is in the Chime that's inside the house, so it can't be tampered with. Having Aqara's paid cloud service and HomeKit Secure Video is confusing, but if you want to use the G410 with HomeKit and have a paid iCloud plan for HomeKit Secure Video, you don't need HomeGuardian. If you don't use HomeKit or have HomeKit Secure Video, you can only use local storage unless you pay for HomeGuardian.

aqara-camera-hub-3.jpg

Aqara provides a free 30-day trial, but it does cost $4.99 per month for one camera or $9.99 for multiple cameras, with yearly purchase options also available. With HomeGuardian, there's continuous recording and 90-day storage for footage, but that footage is stored on Aqara's servers rather than in iCloud or locally. I don't think HomeGuardian is absurdly priced or anything, but I do think it's con... Click here to read rest of article

Article Link: Review: Aqara's G410 Doorbell Camera Brings HomeKit Support and Hub Features for $130
 
I would like to know how it compares to the G4, which I have. Would it be worth the upgrade ?

So I haven't used that one, but looking at the specs, it depends. Are you using it with HomeKit Secure Video? If so, I wouldn't think so. The new one has a wider field of view and 2K resolution, but HKSV doesn't support 2K.
 
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So I haven't used that one, but looking at the specs, it depends. Are you using it with HomeKit Secure Video? If so, I wouldn't think so. The new one has a wider field of view and 2K resolution, but HKSV doesn't support 2K.
Yes I'm using it with HomeKit, I also have a SD card in continuously recording, so I can always go back and see anything HK missed. Wider field of view would be nice for me. I have got warnings at -10 below zero and a couple extreme heat but it keeps chugging along last couple years with hard wired power. I've been happy with it. Has missed a few things through HK but I never expected perfection at that price point. Maybe I'll wait for a sale at some point.
 
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Does the connect to an existing doorbell chime, or only use the electronic one?
I have the Logitech that is powered by the electrical supply for the old doorbell and can ring the actual doorbell chime in my home. I wish this article referenced that aspect.
 
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The concern I have is other companies don't enable useful features for people who don't pay for their subscription. So would like to know if they are the same. With the Wyze doorbell they have a crazy cooldown period unless you pay for the sub.
 
I have the Logitech that is powered by the electrical supply for the old doorbell and can ring the actual doorbell chime in my home. I wish this article referenced that aspect.
I also have the logitech, but it's "ringing of the chime" inside the house is very spotty. Works probably 40% of the time. It has me shopping for a different solution (or just putting a homepod which acts as a chime as its only function...seems overkill).

I am not sure *why* the logitech won't fire up the chime...maybe my transformer doesn't produce enough juice.
 
So I haven't used that one, but looking at the specs, it depends. Are you using it with HomeKit Secure Video? If so, I wouldn't think so. The new one has a wider field of view and 2K resolution, but HKSV doesn't support 2K.
Are there any other options besides 16:9 for the video feed or recording? We also have a G4, and package detection never works, presumably because the camera can’t see the actual porch. Maybe the wider field of view helps? Not sure if that’s worth the upgrade cost though.
 
I got so excited when I saw this article as I've been in the market for a video doorbell for a long time and I wanted the G4 in the past but refused because of the insanely stupid field of view it has. So when I saw here that Aqara released this model I thought surely they fixed the one major issue but this appears they did not and that's so frustrating. I want the 175 degrees to be vertical to be able to see packages left at the door step and see people of varying height etc, which I feel the majority of people will feel the same way. It's gotta be super rare that someone wants a doorbell camera with a wide horizontal view and this new model was so close to perfect. Man this is annoying. Will some company please just make a HomeKit / Matter doorbell camera that supports HKSV and has a vertical angled camera please? I will pay.
 
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I got so excited when I saw this article as I've been in the market for a video doorbell for a long time and I wanted the G4 in the past but refused because of the insanely stupid field of view it has. So when I saw here that Aqara released this model I thought surely they fixed the one major issue but this appears they did not and that's so frustrating. I want the 175 degrees to be vertical to be able to see packages left at the door step and see people of varying height etc, which I feel the majority of people will feel the same way. It's gotta be super rare that someone wants a doorbell camera with a wide horizontal view and this new model was so close to perfect. Man this is annoying. Will some company please just make a HomeKit / Matter doorbell camera that supports HKSV and has a vertical angled camera please? I will pay.
Agreed. My main concern is porch pirates and being able to see what’s delivered helps, especially when I’m not home.
 
I have the Logitech that is powered by the electrical supply for the old doorbell and can ring the actual doorbell chime in my home. I wish this article referenced that aspect.
As a G4 user, I believe this article does reference this, but perhaps to someone who's not experienced the setup, this wasn't clear.

This G410 and the original G4 model do not use an existing chime system. That is what the smaller box (hub) in the product photos is designated for. The speaker inside of it is loud and the connection to the doorbell is strong in my experience. The original G4 could be powered by most home's existing chime legacy electrical wiring, or by 6x AA batteries, as also referenced in the article. If the provided wired power is insufficient for all functions, then the 6x AA batteries can act as a backup / additional power when required. For instance, the electrical chime wiring for my home provides enough power for basic chime functionality, but not when viewing the video camera. Thus, the batteries last about 18 months in my case, vs just ~6 months if solely relying on the batteries.
So the chime doesn't include a power adapter?
The original G4 did not include a power adapter, only about a 1m cable. I actually replaced the standard wall power outlet with one that has a USB power supply built-in so the solution is unobtrusive for my setup.
 
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Apparently code AQARAUS7 is supposed to provide a 15% discount on Amazon or the Aqara website, but code doesn't appear to be valid - anyone have a code that works?

EDIT just found AQARAG41 to give 20% on Amazon US.

I've been very happy with the Aqara G5 Pro cameras, working great with both HomeKit and RTSP (simultaneously!), so I will try their new doorbell for $103.
 
I have experienced a few video doorbells. The G4 imo is the best of the lot. The battery option meant I could place it where I want without having to extend wires. Despite what the article says replacing batteries is not really inconvenient and it’s only every 3 months in my experience

The g410 I was looking forward to but it’s not a massive upgrade 2k in today’s world is a meh. Battery life seems better which is good, I like the black colour and 5ghz is good but don’t feel is a worth it upgeade
 
I have experienced a few video doorbells. The G4 imo is the best of the lot. The battery option meant I could place it where I want without having to extend wires. Despite what the article says replacing batteries is not really inconvenient and it’s only every 3 months in my experience

The g410 I was looking forward to but it’s not a massive upgrade 2k in today’s world is a meh. Battery life seems better which is good, I like the black colour and 5ghz is good but don’t feel is a worth it upgeade
I think the RTSP support on the G410 is the real value-add over the G4.
 
Agreed. My main concern is porch pirates and being able to see what’s delivered helps, especially when I’m not home.
Exactly! I would go as far to say that seeing packages and if they’ve been stolen etc would be the number 1 reason damn near everybody wants to buy a doorbell camera. So to design a doorbell that favors wide view and doesn’t show the ground in front of the door is just crazy to me.
 
@july, would this device work when the doorbell must be positioned outside the gated fence, where the home Wi-fi is not available? In other words, is there some way (such as pppoe) for the doorbell and the chime to exchange informatiom via a wire?
 
I also have the logitech, but it's "ringing of the chime" inside the house is very spotty. Works probably 40% of the time. It has me shopping for a different solution (or just putting a homepod which acts as a chime as its only function...seems overkill).

I am not sure *why* the logitech won't fire up the chime...maybe my transformer doesn't produce enough juice.
Yes. It’s very inconsistent. I have several HomePods, which (surprisingly) are more reliable chimes for the Logitech.
 
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