Rings Not Counting Correctly AGAIN!

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Last year, I reset my Apple Watch and iPhone in the 1st January with one goal - to close all rings everyday for a full year. I got to June and I had an issue with the Watch and had to unpair and then re-pair immediately. For some reason, it wouldn’t count the blue stand ring correctly and through no fault of mine, even though I did stand throughout the day, the run didn’t close. I was gutted. This demotivated me and I continued through the year, but I knew that my stats weren’t prefect.

Fast forward to 2018. I thought I’d start this new year with the same goal - new year new challenge. The full years rings completed. And then...

On Friday, 5 days in, activity sharing wasn’t working correctly and I had to remove the Watch and then re-pair it to the phone. This only took 15 minutes. The blue ring didn’t close. To my horror, the same thing had happened. However if you count the blue lines, it clearly did count 13 / 12 hours, but the watch only shows 11 / 12.

Call me obsessive, but this is really disappointing that the Watch can’t count correctly. I count 13 bars, the Watch incorrectly counts 11.

I reported this to Apple Support who just weren’t bothered. They said just take the Watch in the the Apple Store for ‘repair’. It’s happened twice before - different iPhones and different watches so this tells me it’s a software issue not hardware.

I’m starting to get sick of this watch, I have another open support case ragarding the inability to increase or decrease the volume of Siri when using my Watch 3 independently from the iPhone. How can there not be a user selectable volume control - hey but this is another story. It’s all feeling a little half baked.

 

[Newtons Apple]

I gave up long ago trying to keep all my data intact. Something would always happen to ruin it.

 

[yez]

I have had the same issue as you. After re-pairing the Apple Watch it had removed 3 of the standing bars that was previously shown before I did the re-pairing. This might have something to do with the synchronization between the watch and the Activity app on the iPhone.

 

[jon08]

Recently I bought AW3 and it's pretty disappointing how wildly inaccurate the distance & calorie count is when you just wear your AW on your wrist and not turn on the Activity app.

For example, I usually walk for 1 mi to work and then back home, so altogether 2 mi. It seems I can easily achieve the 400 calorie goal per day even on such short walks, which is ridiculous.

If I turn on the Activity app for such walks, it gives me quite accurate readings, though.

So it seems the only way you can get "real" rings is by turning on the Activity app whenever you leave the house??!

 

[JackieInCo]

I agree about the watch not being so accurate.

The last full week, I've been wearing two watches, one on each wrist while at work and while out walking each day.

The watch on my right constantly counts more calories burned and more exercise minutes just by doing everyday things. The one on my left is sometimes 100-150 calories behind the right watch. Today after my 4 mile walk, the right reads 85 exercise minutes and the left, 75.

Steps on the left is 11,113 and the right is 12,393

The left is paired to a 7+ and the right, a 6S+.

 

[ftaok]

I agree about the watch not being so accurate.

The last full week, I've been wearing two watches, one on each wrist while at work and while out walking each day.

The watch on my right constantly counts more calories burned and more exercise minutes just by doing everyday things. The one on my left is sometimes 100-150 calories behind the right watch. Today after my 4 mile walk, the right reads 85 exercise minutes and the left, 75.

Steps on the left is 11,113 and the right is 12,393

The left is paired to a 7+ and the right, a 6S+.

You're probably right handed. When I developed a rash on my left wrist, I put my watch on my right hand. I found it much easier to close my rings when worn that way.

If you truly want to test the consistency between watches, wear them both on the same wrist
[doublepost=1515861537][/doublepost]

Last year, I reset my Apple Watch and iPhone in the 1st January with one goal - to close all rings everyday for a full year. I got to June and I had an issue with the Watch and had to unpair and then re-pair immediately. For some reason, it wouldn’t count the blue stand ring correctly and through no fault of mine, even though I did stand throughout the day, the run didn’t close. I was gutted. This demotivated me and I continued through the year, but I knew that my stats weren’t prefect.

Fast forward to 2018. I thought I’d start this new year with the same goal - new year new challenge. The full years rings completed. And then...

On Friday, 5 days in, activity sharing wasn’t working correctly and I had to remove the Watch and then re-pair it to the phone. This only took 15 minutes. The blue ring didn’t close. To my horror, the same thing had happened. However if you count the blue lines, it clearly did count 13 / 12 hours, but the watch only shows 11 / 12.

Call me obsessive, but this is really disappointing that the Watch can’t count correctly. I count 13 bars, the Watch incorrectly counts 11.

I reported this to Apple Support who just weren’t bothered. They said just take the Watch in the the Apple Store for ‘repair’. It’s happened twice before - different iPhones and different watches so this tells me it’s a software issue not hardware.

I’m starting to get sick of this watch, I have another open support case ragarding the inability to increase or decrease the volume of Siri when using my Watch 3 independently from the iPhone. How can there not be a user selectable volume control - hey but this is another story. It’s all feeling a little half baked.

I've found that unpairing / re-pairing the watch leads to screwed up rings. That's why I only do it at the end of the day after I've closed my rings.

I had an issue where I re-paired mid morning and I didn't close my move ring because I didn't hit 700 after re-paired. I had over 700 for the day, however.

I fixed it a few days later by manually adjusting the date/time and waking on the treadmill for a few minutes.

However, I will warn that it messed up my rings do subsequent days, but I figured out that if I move the day up one day at a time, it eventually reloaded all of the data for every day. Now my steaks are all intact.