Rock Issue

[Dwalls90]

My password needed to be reset, but when I entered my email, they never sent a new temporary password to my email. I've tried several times and it fails each time. I'm trying to log in so I can purchase apps/renew licenses!

Any advice?

 

[Roy Hobbs]

My password needed to be reset, but when I entered my email, they never sent a new temporary password to my email. I've tried several times and it fails each time. I'm trying to log in so I can purchase apps/renew licenses!

Any advice?

Contact Rock

 

[scirica]

My password needed to be reset, but when I entered my email, they never sent a new temporary password to my email. I've tried several times and it fails each time. I'm trying to log in so I can purchase apps/renew licenses!

Any advice?

Try contacting the boss/owner/support desk: mciabarra "at" rockyourphone.com

 

[Dwalls90]

Contact Rock

Already did over 24 hours ago. I understand they might be busy, but I think it's long enough of a time window to be considered fair.

Try contacting the boss/owner/support desk: mciabarra "at" rockyourphone.com

Thanks - I'll give that a try and report back

 

[Applejuiced]

Good luck getting a reply..

 

[Dwalls90]

No luck ... WTF.

 

[SpaceKitty]

No luck ... WTF.

I've been waiting on a reply for over a week now. Try to forget about Rock if you can. Like you, I could not login to my account and the password recovery does not work. Emailing the owner doesn't work either.

 

[Dwalls90]

I've been waiting on a reply for over a week now. Try to forget about Rock if you can. Like you, I could not login to my account and the password recovery does not work. Emailing the owner doesn't work either.

This is INCREDIBLY annoying.

For ****s and giggles I tried opening a new account and that was very easy ... it's amazing they'll take their money easily but won't provide service at all.

 

[hackthatphone]

The problem isn't the password, it's the whole damn program in my not so humble opinion.

This is INCREDIBLY annoying.

For ****s and giggles I tried opening a new account and that was very easy ... it's amazing they'll take their money easily but won't provide service at all.

That's the American way these days. Take the money and run. I should start a business.