13" 2015 Macbook Pro - Mac OS Mojave 10.14.6
Safari 14.1.2 (14611.3.10.1.7)
- History Cleared
- Cache Cleared
- Extensions Off
- Cookies Cleared
- Software Up To Date
- BitDefender Shield Off
- AdGuard Off
- No VPN
*Issue Occurs On Safari, Firefox & Chrome
Hi All,
UK based - I am unable to open Safari - upon starting it, as it tries to load up, I get a spinning beach ball & "Safari is not responding". This started to happen recently within the last two weeks. If by chance, it does load occasionally then nothing works - unable to load any web pages & progress bar gets stuck loading.
When I try on Firefox or Chrome, these browsers load up but pages do not load & progess bar just gets stuck. I have tried switching off/on multiple times as well as multiple restarts. Been on Google/YouTube for help but to no avail.
My internet connection is fine & stable -around the house, I get WiFi Speeds of anything between 300mb to 550mb. In my outhouse at the rear of my garden I get speeds of between 70mbs to 100mbs. I also get very decent speeds on my iPhone.
Despite this, when pages are trying to load, sometimes I get messages saying "You are not connected to the internet" or "Cannot find server" or "Page timed out".
As my internet works perfectly, I can only assume it is software/setting issue somewhere since it is happening on all 3 browsers? I know there is a Hardware test for Macs but is there a Software test I can try?
Trying to open a private window on Safari as Apple suggests also does not work - progress bar stuck.
Safari/Firefox/Chrome work fine on my 2015 rMBP - so this confirms internet cannot be the issue? DNS Servers are 8.8.8.8 & 8.8.4.4
I have also just checked & it seems that the mail app is also affected - all my email accounts show as not connected?
I would really appreciate if anyone can please kindly help resolve this as it is driving me nuts!
Thanks Kindly!
Safari 14.1.2 (14611.3.10.1.7)
- History Cleared
- Cache Cleared
- Extensions Off
- Cookies Cleared
- Software Up To Date
- BitDefender Shield Off
- AdGuard Off
- No VPN
*Issue Occurs On Safari, Firefox & Chrome
Hi All,
UK based - I am unable to open Safari - upon starting it, as it tries to load up, I get a spinning beach ball & "Safari is not responding". This started to happen recently within the last two weeks. If by chance, it does load occasionally then nothing works - unable to load any web pages & progress bar gets stuck loading.
When I try on Firefox or Chrome, these browsers load up but pages do not load & progess bar just gets stuck. I have tried switching off/on multiple times as well as multiple restarts. Been on Google/YouTube for help but to no avail.
My internet connection is fine & stable -around the house, I get WiFi Speeds of anything between 300mb to 550mb. In my outhouse at the rear of my garden I get speeds of between 70mbs to 100mbs. I also get very decent speeds on my iPhone.
Despite this, when pages are trying to load, sometimes I get messages saying "You are not connected to the internet" or "Cannot find server" or "Page timed out".
As my internet works perfectly, I can only assume it is software/setting issue somewhere since it is happening on all 3 browsers? I know there is a Hardware test for Macs but is there a Software test I can try?
Trying to open a private window on Safari as Apple suggests also does not work - progress bar stuck.
Safari/Firefox/Chrome work fine on my 2015 rMBP - so this confirms internet cannot be the issue? DNS Servers are 8.8.8.8 & 8.8.4.4
I have also just checked & it seems that the mail app is also affected - all my email accounts show as not connected?
I would really appreciate if anyone can please kindly help resolve this as it is driving me nuts!
Thanks Kindly!
Last edited:
