Pardon the lengthy post, but before I get to the topic at hand, someone please hear me out.
I've looking into buying a tablet since last year. Having had my head deep in Apple products, I figured I'd try something different. So, I thought, "let's make jump to Android to see what that's all about
." Then during December of last year, I bought the Nexus 7 at my local Best Buy.
Now, I loved the tablet. The crisp screen, the awesome specs, the stock Android... everything about it was just wonderful. At least until I noticed what appeared to be dead pixels or dust under the screen. To make doubly sure it wasn't some stubborn little crumb or thing of dust, I rubbed rather vigorously at it to see if it would come off; unfortunately, it didn't. I thought, "eh, defects happen all the time, maybe I just got a dud," and decided to exchange it for a new one. And so all was right with the world... until I noticed what looked to be a dead pixel or dust under the screen AGAIN. Rubbing or scratching at it failed to remove it, so I went in and exchanged it again for a third one. Thought this was it, I'd get a perfect product and I'd be happy. Nope. This one had a defective touch screen: it sometimes wouldn't detect multiple fingers or, in some cases, wouldn't register touches at all. So I went back to BB and exchanged it for a fourth one, only to be met with with the dead pixel/dust under screen thing again. Not being a happy camper but still wanting to give the Nexus 7 a chance, I went back to Best Buy and returned the damn thing and decided to buy one from Walmart, thinking BB just had a bad batch.
And guess what? That one had the same dead pixel/dust under screen issue, too. I said "Screw this," returned it, went back to Best Buy and bought the first gen iPad mini from Best Buy. But with the bad experiences I had from trying to purchase a tablet at all, coupled with a bit of buyer's remorse, I returned the iPad, got my money back and decided to wait a year before going tablet shopping again.
Well, fast forward to a few weeks ago, and I'm back in the market for a tablet. After the horrible experience that was the Nexus 7, I decided to look at a different manufacturer this time around. After looking around and doing careful research, I bought the Samsung Galaxy Tab Pro 8.4. While I knew I wasn't gonna get the stock Android experience, the specs more than made up for it: the 8.4 inch HD screen, the microSD card slot, 2GB of RAM, the IR sensor... oohhhh I fell in love with it. I was even more comforted by the fact that I was buying from Samsung, a company known for producing high-quality products. I took it home and felt completely satisfied knowing I wouldn't have another defective product again.
But not even 3-4 hours later, my dreams were shattered once again. While I was browsing the web, I noticed what looked to be a dead pixel or dust in the top part of the screen. And no amount of rubbing or scratching would make it come off. So, I went back and exchanged it. But unfortunately for me, due to the many returns and exchanges on the Nexus 7 plus the iPad Mini I returned, I got flagged for making too many returns. yes, you heard me right. too many returns on products which were (with the exception of the iPad) all defective. What was worse was that I couldn't even exchange the DEFECTIVE tablet I had for a new one. I managed to call BB corporate and they were able to fix things such that I could get a pristine product.
The second Tab I got (and currently have) has no dust or dead pixels under the screen. Initially, it looked completely fine. But while I was watching a YouTube video, I noticed that the menu bar was kinda yellowish in the upper left corner of the screen (upper right if the tablet is oriented vertically). Further inspection this that this yellowish tint could be seen on anything with dark colors, but not during normal use. Unfortunately, since YouTube videos typically have a black border surrounding them, this makes for awful viewing angles. Since I was scared I'd get flagged by TRE (The Retail Equation) for too many returns again, I decided to call up Samsung to see if they could do anything. They agreed to let me send it in so they could look at it. But despite the fact that I specifically explained to them what the problem was, they couldn't find anything wrong with it and had it sent back to me.
I got the tablet back a few days ago and decided to at least try and enjoy it, regardless of how much the issue bothered me. Then I had an idea. I put up a dark photo on the tablet and took pictures of it with my iPhone. Then I pulled up a dark photo on my iPhone and used my tablet to take pictures of it. When I compared the two, I saw a HUGE DIFFERENCE in the way the Tab's display looked vs. the iPhone's. The iPhone had no color distortion whatsoever, even at various angles.
The Tab, however... I'm really feeling uneasy.
This brings me to what I wanted to ask you guys about: can you guys confirm that the Tab's screen, when displaying dark colors, is NOT supposed to look like what is shown in the attached photos? I ask because I want to be sure that I'm a) not crazy and b) that I'm not being overly nitpicky.
I just want someone to tell me I'm not crazy. I really want to get into the world of Android, but every tablet I've tried to like has had some sort of problem with it and I'm sick and tired of it. please help me.
I've looking into buying a tablet since last year. Having had my head deep in Apple products, I figured I'd try something different. So, I thought, "let's make jump to Android to see what that's all about
." Then during December of last year, I bought the Nexus 7 at my local Best Buy. Now, I loved the tablet. The crisp screen, the awesome specs, the stock Android... everything about it was just wonderful. At least until I noticed what appeared to be dead pixels or dust under the screen. To make doubly sure it wasn't some stubborn little crumb or thing of dust, I rubbed rather vigorously at it to see if it would come off; unfortunately, it didn't. I thought, "eh, defects happen all the time, maybe I just got a dud," and decided to exchange it for a new one. And so all was right with the world... until I noticed what looked to be a dead pixel or dust under the screen AGAIN. Rubbing or scratching at it failed to remove it, so I went in and exchanged it again for a third one. Thought this was it, I'd get a perfect product and I'd be happy. Nope. This one had a defective touch screen: it sometimes wouldn't detect multiple fingers or, in some cases, wouldn't register touches at all. So I went back to BB and exchanged it for a fourth one, only to be met with with the dead pixel/dust under screen thing again. Not being a happy camper but still wanting to give the Nexus 7 a chance, I went back to Best Buy and returned the damn thing and decided to buy one from Walmart, thinking BB just had a bad batch.
And guess what? That one had the same dead pixel/dust under screen issue, too. I said "Screw this," returned it, went back to Best Buy and bought the first gen iPad mini from Best Buy. But with the bad experiences I had from trying to purchase a tablet at all, coupled with a bit of buyer's remorse, I returned the iPad, got my money back and decided to wait a year before going tablet shopping again.
Well, fast forward to a few weeks ago, and I'm back in the market for a tablet. After the horrible experience that was the Nexus 7, I decided to look at a different manufacturer this time around. After looking around and doing careful research, I bought the Samsung Galaxy Tab Pro 8.4. While I knew I wasn't gonna get the stock Android experience, the specs more than made up for it: the 8.4 inch HD screen, the microSD card slot, 2GB of RAM, the IR sensor... oohhhh I fell in love with it. I was even more comforted by the fact that I was buying from Samsung, a company known for producing high-quality products. I took it home and felt completely satisfied knowing I wouldn't have another defective product again.
But not even 3-4 hours later, my dreams were shattered once again. While I was browsing the web, I noticed what looked to be a dead pixel or dust in the top part of the screen. And no amount of rubbing or scratching would make it come off. So, I went back and exchanged it. But unfortunately for me, due to the many returns and exchanges on the Nexus 7 plus the iPad Mini I returned, I got flagged for making too many returns. yes, you heard me right. too many returns on products which were (with the exception of the iPad) all defective. What was worse was that I couldn't even exchange the DEFECTIVE tablet I had for a new one. I managed to call BB corporate and they were able to fix things such that I could get a pristine product.
The second Tab I got (and currently have) has no dust or dead pixels under the screen. Initially, it looked completely fine. But while I was watching a YouTube video, I noticed that the menu bar was kinda yellowish in the upper left corner of the screen (upper right if the tablet is oriented vertically). Further inspection this that this yellowish tint could be seen on anything with dark colors, but not during normal use. Unfortunately, since YouTube videos typically have a black border surrounding them, this makes for awful viewing angles. Since I was scared I'd get flagged by TRE (The Retail Equation) for too many returns again, I decided to call up Samsung to see if they could do anything. They agreed to let me send it in so they could look at it. But despite the fact that I specifically explained to them what the problem was, they couldn't find anything wrong with it and had it sent back to me.
I got the tablet back a few days ago and decided to at least try and enjoy it, regardless of how much the issue bothered me. Then I had an idea. I put up a dark photo on the tablet and took pictures of it with my iPhone. Then I pulled up a dark photo on my iPhone and used my tablet to take pictures of it. When I compared the two, I saw a HUGE DIFFERENCE in the way the Tab's display looked vs. the iPhone's. The iPhone had no color distortion whatsoever, even at various angles.
The Tab, however... I'm really feeling uneasy.
This brings me to what I wanted to ask you guys about: can you guys confirm that the Tab's screen, when displaying dark colors, is NOT supposed to look like what is shown in the attached photos? I ask because I want to be sure that I'm a) not crazy and b) that I'm not being overly nitpicky.
I just want someone to tell me I'm not crazy. I really want to get into the world of Android, but every tablet I've tried to like has had some sort of problem with it and I'm sick and tired of it. please help me.
