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TechnicallyTee

Cancelled
Original poster
May 14, 2013
2,218
3,405
So I have a 2017 13" MacBook Pro with the 2 thunderbolt ports. I went out and bought the Satechi Pro Hub with 4K HDMI. After getting it hooked up I notice (and I read the specs) that the one thunderbolt Type-C can either charge or push to an external display like I have my 4K (60HZ Not 30Hz) Dell monitor hooked to, and the other is a standard Data transfer type C.

I currently have my Dell hooked up through a Jcreate Type-C to 4K Displayport and when I plug it in the none thunderbolt type-c port in the hub, it doesn't recognize my monitor.

Even though the second port isn't thunderbolt, I would assume its still suppose tp read my monitor because its Type-C or is that not the case?

I was going to head to Microcenter to swap it out for a new one to see if I have a defective one but I wanted to make sure this device was capable of what I needed it to do. I am also awaiting to here back from tech support as well.
 
Last edited:
Is it a thunderbolt 2 connector, if so it won’t work.
I have the Letscom (amazon) version and it works fine.
 
Is it a thunderbolt 2 connector, if so it won’t work.
I have the Letscom (amazon) version and it works fine.


Here is a from their website:

Second Type-C port supports quick data transfer, with speeds up to 5 Gb/s. Please note this port does not support pass-through charging for MacBook Pro.-------So I figured that it would read the monitor since the cable is a Type-C to Displayport but I guess not. I know someone has the same issue with trying to charge and running and external display.
 
Here is a from their website:

Second Type-C port supports quick data transfer, with speeds up to 5 Gb/s. Please note this port does not support pass-through charging for MacBook Pro.-------So I figured that it would read the monitor since the cable is a Type-C to Displayport but I guess not. I know someone has the same issue with trying to charge and running and external display.
Same issue here with a dell 4K monitors 2718, 2715 and 2415.
Ended up with the letscom hub and the apple adapter ( HDMI )
 
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