Saving and/or Printing PDF from Preview creates garbled text.

[ADCE]

hello All,

Since I have installed SL, when I try to print to PDF from the print menu or save a PDF I'm viewing with Preview (for example) from a website, the text of the PDF is completely garbled/scrambled.

I don't have this problem when I use Acrobat 8 Pro only when I am using the OS PDF or saving and/or printing from Preview. I have cleared the font cache, but no solution.

Have searched all over and can't find anyone else with the same problem. Any help would be appreciated.

Thank You.

 

[AppleNewton]

have you tried this from a new test user account?

thatd be the first place to troubleshoot, and after that can determine other methods to troubleshoot.

 

[ADCE]

Saving and/or Printing PDF from Preview creates garbled text.

Thanks for your response. Didn’t try that. I'll give it a try though and see what happens.

 

[ADCE]

Tried on "Guest" account and does the same thing. Example:

I go to a website. Purchase something and want to print the receipt. I click on the print button on the site, the receipt opens in Preview. When I go to print or save the file it looks like 3/4 of the fonts are missing or garbled on the saved file or the printout. Here is a link to an example of what the printout looks like:

http://picasaweb.google.com/lh/photo/1uPOmvlwcM25M89_KLhL2A?feat=directlink

I have tried in both Firefox and Safari--same issue. It only happens when I use Preview to save or print. Does not happen with Adobe 8 Pro. Thought that it might be a font issue but not sure what to do about it.

thanks for your advice.

 

[devburke]

I can’t say whether this would help or not, but it can’t hurt. Open up Font Book and go to Edit > Resolve Duplicates.

 

[ADCE]

For some reason "resolve duplicates" is grayed out. Tried it with--All Fonts; English; User and Computer. Been Googling for a couple of days but can't seem to find anything or anyone else who has this problem. See a lot about font issues. Could it be a font issue with Preview? I have MS Office for Mac 2008 installed. I have read that there is some issues with fonts that MS Office installs but don't know if this would cause an issue with browsers or Preview.