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Screen erosion

N

nednarm

macrumors 6502
Original poster
Apr 26, 2010
460
19
U.K
I've started to get these white specks all over the screen on my 2012 rMBP.
I only use the small microfibre cloth that came with my iMac a few years ago to wipe marks away and only rub it gently.

I am a bit OCD and do clean marks off regularly but only in small circular motions. I haven't used any LCD cleaner or fluids, just the cloth.

Is this a common issue? I've searched the forums a bit but not found much.
Going to take it to the genius bar when I can but just wanted to hear your opinion on it.

JZNlpUW.jpg
 
nednarm said:
I've started to get these white specks all over the screen on my 2012 rMBP.
I only use the small microfibre cloth that came with my iMac a few years ago to wipe marks away and only rub it gently.

I am a bit OCD and do clean marks off regularly but only in small circular motions. I haven't used any LCD cleaner or fluids, just the cloth.

Is this a common issue? I've searched the forums a bit but not found much.
Going to take it to the genius bar when I can but just wanted to hear your opinion on it.

Image
Click to expand...

not spit from sneezing? trying cleaning the screen using some rubbing alcohol?
 
The bigger one is the one that's making me wonder because, usually, that's spit.
 
Surely if it was spit from sneezing it would come off with some gentle rubbing with a microfibre?

----------

It's like it's eroded a very thin layer of the screen. Seeing as there's no glass panel protecting the LCD I think this must be the case surely?
 
jondunford said:
i can't say i usually spit on my computers
Click to expand...
From talking, laughing in a certain way, sneezing etc.

And it won't come off easily. I use a microfiber cloth and Brasso Gadget Care and that's the most difficult to take off if it's too dried out.
 
If it's not a surface dirt stain (e.g. spit), the anti-glare coating may be coming off... I once achieved similar results using an aggressive glass cleaner on a coated 17 inch CRT screen.
 
nerfologist said:
If it's not a surface dirt stain (e.g. spit), the anti-glare coating may be coming off... I once achieved similar results using an aggressive glass cleaner on a coated 17 inch CRT screen.
Click to expand...

It's definitely not a surface stain. I just tried rubbing with a microfibre and LCD glass solution and it's made it worse. I think it must be the anti glare coming off. This would be covered under warranty right?
 
nednarm said:
It's definitely not a surface stain. I just tried rubbing with a microfibre and LCD glass solution and it's made it worse. I think it must be the anti glare coming off. This would be covered under warranty right?
Click to expand...

Should be, since you haven't used any ammonia to clean the screen :) good luck
 
Looks like some caustic cleaner was sprayed onto it. Is there anyone else in your house that could have potentially tried to clean your computer?
 
Just an update if anybody is interested:

Took it to the genius bar and the guy said it looked like environmental damage, i.e. perhaps spraying deodorant or other chemicals near it. I explained that I am very careful with my Macbook and treat it with care, he was really understanding and said he would waive the £438 fee for a new panel.

They even fitted the panel the same day. Cannot stress how happy I am with Apple's customer service. It really is superb!

Offered the genius technician a tip but he decline lol.
 
nednarm said:
Just an update if anybody is interested:

Took it to the genius bar and the guy said it looked like environmental damage, i.e. perhaps spraying deodorant or other chemicals near it. I explained that I am very careful with my Macbook and treat it with care, he was really understanding and said he would waive the £438 fee for a new panel.

They even fitted the panel the same day. Cannot stress how happy I am with Apple's customer service. It really is superb!

Offered the genius technician a tip but he decline lol.
Click to expand...

If I were you I'd change the deodorant or whatever you're spraying at home, glad to know Apple fixed it with no hassle.
 
Great to hear, OP.

I no longer spray myself with cologne if my rMBP is in the same room, I make it a point to leave the room, now that the screen doesn't have that extra layer of glass like the cMBP.
 
Do you spray Lysol or Febreeze like chemicals around your home?

I'm pretty sure that this is the cause.
 
Glad to hear Apple took care of you, OP. :) Apple's customer service really is top notch. As for cleaning my MacBook Pro screen, I use two microfiber cloths - one that I dampen to wipe off any spit or other stuck on marks and another one to dry the screen. I never use anything but water on my screen. If you want to be super duper careful use distilled water. :)
 
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