I recently encountered a sudden issue with my iPhone 13 display — banded horizontal, multi-coloured lines appeared across the entire screen, making it difficult to read and use. There were no prior software updates or major changes, and I’ve always handled the phone carefully, using a screen protector and case for protection. The only unusual behaviour I noticed beforehand was the screen occasionally flashing on and off late at night, which I initially assumed was a missed notification. In hindsight, it seems like an early sign of screen failure.
After the issue appeared, I contacted Apple Support, who advised me to perform a hard reset. When that didn’t help, I took the device to my local Apple Authorized Service Provider (AASP). They ran diagnostic tests, including multiple reboots, but the horizontal lines persisted. Their diagnosis: a faulty display assembly. Unfortunately, since my device was out of warranty, the repair quote was an outrageous $456.57 USD!
I reached out to Apple again, expressing concerns over the excessive cost, but was told there was nothing they could do and that I should consider buying a new phone.
After looking into this issue further, I found numerous reports from other users experiencing the exact same problem:
I still have much older iPhone XR units that have never had any screen issues to this day. Given how widespread this problem appears to be, is there any way to push Apple to acknowledge this as a manufacturing defect rather than an expensive out-of-warranty repair?
Any advice or shared experiences would be greatly appreciated!
After the issue appeared, I contacted Apple Support, who advised me to perform a hard reset. When that didn’t help, I took the device to my local Apple Authorized Service Provider (AASP). They ran diagnostic tests, including multiple reboots, but the horizontal lines persisted. Their diagnosis: a faulty display assembly. Unfortunately, since my device was out of warranty, the repair quote was an outrageous $456.57 USD!
I reached out to Apple again, expressing concerns over the excessive cost, but was told there was nothing they could do and that I should consider buying a new phone.
After looking into this issue further, I found numerous reports from other users experiencing the exact same problem:
- Horizontal rainbow lines in iphone 13 - Apple Community
- rainbow screen on iphone 13 - Apple Community
- iphone 13 - The screen showing horizontal… - Apple Community
- Sudden rainbow screen on iPhone 13 mini a… - Apple Community
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- Flickering screen issue on iPhone 13. - Apple Community
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- iPhone 13 Mini display issue - Horizontal… - Apple Community
- Rainbow lines - Apple Community
I still have much older iPhone XR units that have never had any screen issues to this day. Given how widespread this problem appears to be, is there any way to push Apple to acknowledge this as a manufacturing defect rather than an expensive out-of-warranty repair?
Any advice or shared experiences would be greatly appreciated!
