Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Hibernia

macrumors member
Original poster
Apr 24, 2011
49
0
Scotland
Hi guys
Just been told by my local computer repair man its gonna cost me upwards of £500/$750 to repair my broken 2011 imac. Seems the main board has gone?

Really gutted as it was 2 weeks out of pc worlds one year guarantee and of couse i didnt take out Applecare when i bought the thing last year.

Anyhoo. Just wondering if there is any resell value in a base 2011 21" imac which has a problem staying on for more than 15 minutes at a time? This was my first foray into Mac world so no idea if bits and bobs can be canibilsed in these machines or do i just bin the thing and start again?

Commiserations welcome and any advice appreciated :)

Cheers
Hib
 
It is still viable for other parts so you will probably fetch a few hundred + just for that. I would try eBay or local craigslist type place (don't know what they have where you are). Have you considered calling Apple to see if they'll extend some awesome customer service since it is only 2 weeks out?
 
how far over the 12 months are you? you might call and talk to apple as they might treat you right and fix it. Sure you can sell a broken iMac how much will you get is another question...
 
Agreed. Throw yourself on Apple's mercy. They're usually pretty good about this stuff. Next time: APPLECARE.
 
Agreed. Throw yourself on Apple's mercy. They're usually pretty good about this stuff. Next time: APPLECARE.

I never really thought of trying Apple direct as i didnt buy from them in the first place but its certainly worth a phone call right enough , thanks for that advice guys and yes next time Applecare!
 
If all else fails — take it back to PC World and quote the Sale of Goods Act at them. A computer shouldn't crap out after a year.
 
Contact your local council trading standards section for their advice. As others said a £1000 computer should be reasonably expected to last a good few years.
 
Agree with posts above - quote Sales of Goods act and not of satisfactory quality. Even is warranty is only 12months your statatory rights are much greater.

Go back to PC World and state the above.
 
Overheating?

On a completely different vector, the computer stays on for a short while then turns off? Have you considered that the computer is simply overheating?

My wife's iMac went wonky a couple of months ago, with the display showing strange colors and images. I went to touch the computer and it was very hot. I immediately powered it down and took it apart. The internal fans and vents were clogged with dust and cat hair. I cleaned that out and the iMac is working fine again.
 
lol i'm not the most confident when it comes to argueing in store with people but i will sure give it a try.

Do you think my local wee computer repair shop haveing had my imac in pieces will now cause me problems with PC World or Apple? Am i likely to get told as the machines been opened im breaking rules and regs etc?

They've told me they'll out it all back together as it was for me to collect in a couple of days but i guess people can tell if the machines been taken apart already?
 
Another update. The repair shop tell me they think the problem is the "board" has gone and very expnsive to replace.

Do you think the imac can be used as a dispaly panel via thunderbolt? I've no ideas about the insides of these machines and just how much this "board" controls but my brother has a macbook pro with a thunderbolt port and could maybe utilise my machine rather than me just ditching it.

Cheers.
 
Another update. The repair shop tell me they think the problem is the "board" has gone and very expnsive to replace.

Do you think the imac can be used as a dispaly panel via thunderbolt? I've no ideas about the insides of these machines and just how much this "board" controls but my brother has a macbook pro with a thunderbolt port and could maybe utilise my machine rather than me just ditching it.

Cheers.

Google about Target Display mode. It might work, it might not.
 
Do you think my local wee computer repair shop haveing had my imac in pieces will now cause me problems with PC World or Apple?

Not sure, probably doesn't help. Best get them to reassemble it and take it back to PCworld - you could try Apple first to see if they are going to be nice - however the liability for the supply of the faulty product is with PC World.
 
Not sure, probably doesn't help. Best get them to reassemble it and take it back to PCworld - you could try Apple first to see if they are going to be nice - however the liability for the supply of the faulty product is with PC World.

did speak to a really nice chap in Apple last night. In hindsight i really should have called them first and not last.

He was willing to sell me Applecare even though i was past the year limit till he found out the repair shop in trying to fix the imac may have gone a bit far and voided any Applecare repairs so back to square one.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.