send emails on .mac

[allamb]

I can't seem to get emails sent as soon as i send them.

They stay in my out box for ages. Is this normal.

Thanks

 

[yellow]

More info is better than less.

Are you talking about Mail.app and a .Mac account?

What version of OS X? What kind of Mac? What kind of ISP/Boradband?

 

[allamb]

Sorry IMac G5 Mac OS 10.4.4

Yes i am talking about my .mac account

Emails just don't go. I have a 256kps ligne fastest they have out here

 

[yellow]

I assume you mean Mail.app as well, becuase just .Mac is via a webpage.

If it's Mail.app, does your ISP allow you to send emails out without using their SMTP server? In order words, do they block port 25 outbound? Many do to help control SPAM/viruses.

 

[allamb]

right again yes Mail.app but you got me on the rest.

 

[yellow]

You'll have to check your ISP's website or contact their support. That is typically the problem with outgoing emails.

http://docs.info.apple.com/article.html?path=Mail/2.0/en/ml1041.html

 

[allamb]

i have just realised it is only with attachments

 

[iMeowbot]

i have just realised it is only with attachments

How large are the attachments? .Mac imposes a message size limit of 10 MB.

 

[allamb]

only 2.4MB
firewall is off it is very frustrating.

 

[allamb]

In fact even if there is no attachment they don't go

 

[iMeowbot]

Okay, here's something you can try. Normally, the SMTP port number is 25, but .Mac also supports using port 587 to help get around ISP firewall silliness. Can you try changing to that port and see if it unsticks the mail?

 

[allamb]

This may sound stupid but how do i do that

 

[allamb]

OK the attachment is a quicktime movie does that help.

I have tried without attachments it works and also with a pdf which worked.

Anyway if you have any ideas that a computer idiot can understand i would be grateful

 

[iMeowbot]

The port change thing, you would do by going into Mail's preferences, picking your .Mac entry from the Accounts icon, and picking the Server Settings... button at the bottom of that window. But, I don't think I'd bother with that now that you are saying some messages do get through.

You might want to bring up Mail's activity viewer (cmd-0 -- that's a zero) and see if any interesting messages come up while you are trying to send. It's hard to tell what is happening right now since your results aren't consistent.