Sending in computer for AppleCare repair and saw interesting note..

[8767092]

I'm sending in another computer to AppleCare to have some work done on it due to a failing hard drive. I've seen quite a few of these emails regarding the "Apple Mail-In Service Request", but one thing caught my eye this time:

Please note that if you decline service because the repair is not covered by Apple or no issue is found with the product, a diagnostic fee of no more than $100 USD may be charged.

Has anyone actually ever been charged for this for a computer under an AppleCare warranty? If so, what circumstances was the charge issued under?

 

[Nipz]

Thats insane!

 

[alphaod]

Has anyone actually ever been charged for this for a computer under an AppleCare warranty? If so, what circumstances was the charge issued under?

That's just a legality thing; in reality even if you're out of warranty they don't just charge you.

I guess if you just keep taking it in for nothing and it gets repetitively annoying they can charge--hence the clause there.

 

[kastenbrust]

I've never heard of anyone ever being charged, even when they've sent the computer back saying nothings wrong. As Alphaod said its just there as a clause to stop you sending it in very 30 seconds.