Below is my convo with an Apple Online Rep
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You are chatting with Tiffany L, an Apple Expert
Hi, my name is Tiffany L. Welcome to Apple!
You: Hi I have a question/concern about my order
Tiffany L: Good Morning.
Tiffany L: Okay, sure.
You: xxxxxxxxxx is the order # **(hidden for privacy of course)**
Tiffany L: Okay, is there a problem?
You: basically, it's an iPad 2, when I ordered it was 4-5 weeks shipping, and based on the order date, mine would ship in exactly 5 weeks but now the window is 3-4 weeks, and since it's almost been 2 weeks now, I'm wondering if the dates would change theoretically, I could make a second order and potentially receive it before my first
Tiffany L: It does not work that way, the orders go out in the order they were received.
Tiffany L: Your shipping time should of been adjusted.
You: oh, ok.
You: is it fine if it doesn't adjust?
Tiffany L: Have you seen your order status today?
You: yes
You: Ships April 20, Delivers April 23rd EDIT:: - For Reference, I placed my order March 16 at 4pm
You: which Delivery would be 5 wks and 3 days after the original order date
Tiffany L: I see what you mean.
Tiffany L: Well what you can do is call customer service. to see if you order shipping time would be moved up.
Tiffany L: Here online we are not able to see your order or account, but customer service can.
You: oh ok. I will. Thanks
Tiffany L: The number for Customer Service and Sales Support is 1-800-676-2775. They are open Mon - Fri 8am - 11pm EST and Sat. and Sun. 10am - 7 pm EST
Tiffany L: May I help you with any other questions before you proceed?
You: That's all I needed. Thanks
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I called CS, and they said basically if the dates don't reflect the current 3-4 week period don't even bother looking at them because yours will ship before everyone who ordered after you. You still have the same place in line and your order will ship before everyone who ordered after you. Hoping that means I'm now closer to 3 weeks than 4 since it's already been 2! Halfway there!
----------------------------------
You are chatting with Tiffany L, an Apple Expert
Hi, my name is Tiffany L. Welcome to Apple!
You: Hi I have a question/concern about my order
Tiffany L: Good Morning.
Tiffany L: Okay, sure.
You: xxxxxxxxxx is the order # **(hidden for privacy of course)**
Tiffany L: Okay, is there a problem?
You: basically, it's an iPad 2, when I ordered it was 4-5 weeks shipping, and based on the order date, mine would ship in exactly 5 weeks but now the window is 3-4 weeks, and since it's almost been 2 weeks now, I'm wondering if the dates would change theoretically, I could make a second order and potentially receive it before my first
Tiffany L: It does not work that way, the orders go out in the order they were received.
Tiffany L: Your shipping time should of been adjusted.
You: oh, ok.
You: is it fine if it doesn't adjust?
Tiffany L: Have you seen your order status today?
You: yes
You: Ships April 20, Delivers April 23rd EDIT:: - For Reference, I placed my order March 16 at 4pm
You: which Delivery would be 5 wks and 3 days after the original order date
Tiffany L: I see what you mean.
Tiffany L: Well what you can do is call customer service. to see if you order shipping time would be moved up.
Tiffany L: Here online we are not able to see your order or account, but customer service can.
You: oh ok. I will. Thanks
Tiffany L: The number for Customer Service and Sales Support is 1-800-676-2775. They are open Mon - Fri 8am - 11pm EST and Sat. and Sun. 10am - 7 pm EST
Tiffany L: May I help you with any other questions before you proceed?
You: That's all I needed. Thanks
________________________________
I called CS, and they said basically if the dates don't reflect the current 3-4 week period don't even bother looking at them because yours will ship before everyone who ordered after you. You still have the same place in line and your order will ship before everyone who ordered after you. Hoping that means I'm now closer to 3 weeks than 4 since it's already been 2! Halfway there!
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