Shipping vs. Billing Address (ATT vs. Apple)

[mmaly8115]

Hi all, it's been a few years but good to be back! I am doing my research of course ahead of my soon to be pre-ordered iPhone x and haven't found a solid answer on this.

I have ATT and will be doing the Next installment plan like I have for years. It is under my mothers name (I am the only line on the acct and an authorized user as well) and address. If I order through the Apple Store app I would be using my card and my address. Would this be an issue? Would I need to change my ATT address just for a day or two until it ships?

Basically, Apple shipping and billing info vs. ATT shipping and billing info..do they all need to match? Any experience?

Thanks a ton!

 

[bueller1]

The phone will always be shipped to the billing address that your carrier has on file. But to play it safe, i just make sure they all match (Apple + ATT)

 

[sdwaltz]

They all need to match, yes - which is unfortunate in both of our cases, as going direct through Apple is the best way to get a phone timely upon launch.

In my case even though I'm 28 I'm still on my parents plan (we still have the grandfathered true unlimited, and I just pay my portion) and not only does Apple not allow you to change billing/shipping addresses, but my Dad's billing address for his credit card is a PO box and Apple won't ship to PO boxes...so I'm stuck with AT&T or a big-box retailer when I pre-order. I don't know why Apple drives such a hard line on this but, such is life.

 

[mmaly8115]

Ahh curses! But thank you!

So what would you suggest the best way to be? If I go the att route under my moms name, could I input my credit card with my name on it? Or change my att billing address to my own address? Or is the only way to use her card and have it sent to her house?

Sorry, I think I've overanalyze this so much that I've confused myself and can't get back! Haha

 

[sdwaltz]

Ahh curses! But thank you!

So what would you suggest the best way to be? If I go the att route under my moms name, could I input my credit card with my name on it? Or change my att billing address to my own address? Or is the only way to use her card and have it sent to her house?

Sorry, I think I've overanalyze this so much that I've confused myself and can't get back! Haha

Not overanalyzing at all - this stuff is more complicated than it should be.

If you preorder through the AT&T site, you can change both your shipping AND billing address when you order. Much more flexible even though their site isn’t as good.

 

[JWorld127]

What if you have a balance due on ur ATT acct but is not over due? does att require you to have zero balance to place an order?

I.E Balance 200$ due November 12th?

 

[bueller1]

Ahh curses! But thank you!

So what would you suggest the best way to be? If I go the att route under my moms name, could I input my credit card with my name on it? Or change my att billing address to my own address? Or is the only way to use her card and have it sent to her house?

Sorry, I think I've overanalyze this so much that I've confused myself and can't get back! Haha

Yes you are definitely overanalyzing lol. Normally, if you order something on Apple.com with your Apple ID, the shipping address that you have on file is where your package is sent. But in the case of preordering iPhones, the bottom line is that your package is going to be shipped to whatever address your carrier has on file instead. This is done to prevent any one from illegally obtaining access to your account, ordering a phone, and having it conveniently shipped to their location. So to prevent any flagging or potential delays, make sure your Carrier Address matches the Shipping Address for your Apple ID. Meaning, the credit card you use to pay, along with the billing address can belong to your mothers best friends cousins wifes grandson and it wouldn't matter.

What if you have a balance due on ur ATT acct but is not over due? does att require you to have zero balance to place an order?

I.E Balance 200$ due November 12th?

No. An account is in good standing unless there is a balance that is past due. A company would be silly to force you to pay for a service in advance of the actual due date in order to pay them some more lol.