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Brien

macrumors 68040
Original poster
Aug 11, 2008
3,852
1,417
Restoring a phone from backup, I got notifications about media on the device linked to other accounts that I need to log into to restore the purchases. How do I search for these items to delete them? I don’t have the password for those accounts, don’t even know how they got into my phone.
 
Restoring a phone from backup, I got notifications about media on the device linked to other accounts that I need to log into to restore the purchases. How do I search for these items to delete them? I don’t have the password for those accounts, don’t even know how they got into my phone.
If it's apps, you should see a little cloud icon next to the app that hasn't been reinstalled because it thinks it's from another account.
You will be able to go into the App Store and download that app using the correct account, and it should replace the problematic copy with one that's tied to your account. Obviously, if this is for a paid app, then you might have to pay to be able to do this.
 
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