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Syedmqali

macrumors newbie
Original poster
Sep 23, 2019
21
21
You probably saw this thread coming 😂. Long story short, my brand new iPhone 13 pro max has a sim tray that sits slightly misaligned with the steel band.. it sticks out ever so slightly on one side. Not a huge issue except my OCD knows it’s there and I feel it when using my phone case less. Does anyone else have this issue? I even tried popping a different sim tray in to see if it’s just the sim tray and the other one sticks out too.. so definitely the sim slot then. I am low key contemplating getting it exchanged but wanted to see if it’s somewhat common enough to determine if it’s worth playing phone lottery over. Thanks in advance and sorry to anyone who’ll likely be triggered by this first world problem.
 
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Same on my 13 Pro. I can feel it ever so slightly on the bottom edge near the hole. I noticed it on day one. Not worth the hassle to me.
 
You probably saw this thread coming . Long story short, my brand new iPhone 13 pro max has a sim tray that sits slightly misaligned with the steel band.. it sticks out ever so slightly on one side. Not a huge issue except my OCD knows it’s there and I feel it when using my phone case less. Does anyone else have this issue? I even tried popping a different sim tray in to see if it’s just the sim tray and the other one sticks out too.. so definitely the sim slot then. I am low key contemplating getting it exchanged but wanted to see if it’s somewhat common enough to determine if it’s worth playing phone lottery over. Thanks in advance and sorry to anyone who’ll likely be triggered by this first world problem.

If you have a local Apple Store go in and get it exchanged, it will always bother you and may also affect resale value when the time comes.
You’re paying a premium price, should expect to be happy with what you’ve paid for.
 
Hmm well I managed to take a couple pictures (was harder than it sounds 😂) .. if someone could take a look a weigh in as to whether this is actually a problem or I’m just being needlessly anal.

link:
 
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Same on my 13 Pro. I can feel it ever so slightly on the bottom edge near the hole. I noticed it on day one. Not worth the hassle to me.
lol that’s exactly it .. the hassle is what dissuades me .. if it was a straight exchange and I wasn’t afraid of inheriting a different, possibly bigger problem I’d have done it already 😂.. do you happen to have a picture of yours? No worries if you can’t or don’t wanna bother.
 
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Check the rubber seal that sits around the sim tray is fitted properly, it can become dislodged and stop the sim tray from going in flush.
That’s a good point but the rubber seal looks good. Also, I tried a different sim tray and it was the same.. I put mine in my wife’s phone and it goes in flush.. so clearly the phone then.. 🤔
 
That’s a good point but the rubber seal looks good. Also, I tried a different sim tray and it was the same.. I put mine in my wife’s phone and it goes in flush.. so clearly the phone then..

Definitely seems like the phone then. I'd get it changed out, the water resistance could be compromised.
 
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I have the same issue unfortunately. Didn't even think about it compromising water resistance. The SIM trays have the IMEI number of your specific phone on them so I wouldn't bother switching SIM trays. Try to get it exchanged if you can find supply.
 
That photo is normal if you ask me also not a big deal but not a bad idea to get it checked within the 30 day period.
 
Maybe it’s normal? Maybe it’s not? I’ve noticed all floor models at the Apple Store Near me, the sim-tray aren’t perfectly flushed to the chasis. More so where the hole is tend to stick out a little. However, I seem to lucked out as mines perfectly flush.
 
Maybe it’s normal? Maybe it’s not? I’ve noticed all floor models at the Apple Store Near me, the sim-tray aren’t perfectly flushed to the chasis. More so where the hole is tend to stick out a little. However, I seem to lucked out as mines perfectly flush.
see that’s what I was looking for .. if it’s a widespread thing I don’t wanna play phone lottery only to keep ending up with the same issue.. or worse lol.. thanks for the reply it helped
 
Same on my 13 Pro. I can feel it ever so slightly on the bottom edge near the hole. I noticed it on day one. Not worth the hassle to me.
You deserve a perfect iPhone with the money they charging . You will take it back
 
Personally for me, if it's something that doesn't affect the function of the phone, or I can cover it up with a case. I wouldn't bother with it. But if it's something that is going to personally bother you or nag at you, and you are still within the return period, by all means return it and rebuy another one.
 
I always have a case on so I’d ignore it but if you use your phone without a case and it’s noticeable, you should absolutely get it swapped.
 
Personally for me, if it's something that doesn't affect the function of the phone, or I can cover it up with a case. I wouldn't bother with it. But if it's something that is going to personally bother you or nag at you, and you are still within the return period, by all means return it and rebuy another one.
You’re spot on.. the only issue is that I had to go through hell and back to get this one to begin with given the current inventory situation lol.. so if I were to swap it I’d have to go through warranty replacement and I’ve had terrible luck with those.. back when I had my 11 pro max that came scratched out of the box I went through 3 different swaps until I found one that I was somewhat satisfied with lol.. I guess I’ll try and live with it.. thanks for the advice though .. cheers!
 
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I always have a case on so I’d ignore it but if you use your phone without a case and it’s noticeable, you should absolutely get it swapped.
I use it without a case at home and slap one on when I’m going out .. I know I’m weird 😂
 
I use it without a case at home and slap one on when I’m going out .. I know I’m weird 😂
Not weird at all. I used mine without its case last night sitting around the house, which is really unusual for me. It feels damn nice but my concern is how easily it slips out of pockets; the leather is just grippy enough to save it from ending up on the metal rails of my car seat.
 
lol that’s exactly it .. the hassle is what dissuades me .. if it was a straight exchange and I wasn’t afraid of inheriting a different, possibly bigger problem I’d have done it already 😂.. do you happen to have a picture of yours? No worries if you can’t or don’t wanna bother.
I can’t capture a photo since I don’t have another camera. I don’t think it’s even visible… I can just barely feel it.

I had an issue with my 12 Pro where the volume up button felt too recessed and it drove me crazy. It was nearly flush, compared to the volume down which stuck out the appropriate amount. It was very annoying since that’s the button I use to take photos. I ended up exchanging it and got one that felt much better.

Note that if you do an exchange, you don’t get to open & examine the phone until after the transaction is complete. I was hesitant when he told me that, but I did it anyway and was satisfied.
 
You’re spot on.. the only issue is that I had to go through hell and back to get this one to begin with given the current inventory situation lol.. so if I were to swap it I’d have to go through warranty replacement and I’ve had terrible luck with those.. back when I had my 11 pro max that came scratched out of the box I went through 3 different swaps until I found one that I was somewhat satisfied with lol.. I guess I’ll try and live with it.. thanks for the advice though .. cheers!
Where did you buy it from? If it’s Apple, the in-store exchange is simple. If it’s a carrier, then it’s a major main in the hoo-hoo-dilly.
 
Where did you buy it from? If it’s Apple, the in-store exchange is simple. If it’s a carrier, then it’s a major main in the hoo-hoo-dilly.
I got it at apple but honestly not worth the hassle.. the phone works fine as far as I can tell and I looked at a few display units at my local apple store and found two other units that had the same issue as mine.. one of them was worse.. so I feel like there’s no point in rolling the dice on something that’s fairly common.. thanks for the replies though they were really helpful
 
I got it at apple but honestly not worth the hassle.. the phone works fine as far as I can tell and I looked at a few display units at my local apple store and found two other units that had the same issue as mine.. one of them was worse.. so I feel like there’s no point in rolling the dice on something that’s fairly common.. thanks for the replies though they were really helpful
Why it does look off, the QC seems to be worse this year than I remember so chances are you might wind up with other issues and probably better off keeping. With Apple products anymore, it’s about finding a compromise on what you are “satisfied” with. I say it like that because there is no perfect phone. It’s a mass produced electronic they are pumping out of the factory as fast as they can with tolerances in place. This happens to fall within that range. The return lottery could literally go on for months so it’s best not to go down that path unless absolutely necessary.
 
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