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Siri Fix from AppleCare that Works

A

answerman

macrumors newbie
Original poster
Aug 11, 2008
13
0
I called AppleCare because Siri was only working aboiut 10% of the time. The rest was "I'm sorry, I'm having trouble connecting to the network." Systemwide dictation was also not working.

The fix they suggested (from a memo just distributed internally at AppleCare today). In fact, they emailed this to me afterwards--

Go to Settings > General > Siri, and turn Siri off, then wait a few seconds
Go to Settings > General > Reset > Reset Network Settings. Your phone will take a few seconds to reboot
Go to Settings > General > Siri, and turn Siri back on, then wait a few seconds

It should work.
 
Last edited:
When the Siri servers are malfunctioning, clogged up, or just down, you can reset your network settings a million times and its still not going to work.
 
aphexacid said:
When the Siri servers are malfunctioning, clogged up, or just down, you can reset your network settings a million times and its still not going to work.
Click to expand...


Helpful comment. Maybe. If so, feel free not to follow Apple's advice. I found it helpful and it worked for me. And it's still working.
 
brand said:
There is no maybe about it. What aphexacid said is completely true.
Click to expand...

Right. And when the Internet is down, it won't work either. But there is apparently a device-based aspect to this as well. That's the point of this. It's not a magic cure-all.
 
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A334 Safari/7534.48.3)

"have you tried turning it off and back on again?"
 
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