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ceja3

macrumors newbie
Original poster
Oct 25, 2008
6
0
Hello

I installed Skype on my new macbook (13" 2.0 Gz) a few months ago. However, I've had a problem and I just don't know how to fix it!

You know when you download an application, it comes onto your desktop and you're supposed to drag the Icon into the Applications file? Well, my Skype won't do that. It will drag into it, but then it says it already exists. Thus, I still have that ugly icon on my desktop instead of the regular one. I've tried to eject and reinstall, but nothing works.

Can someone help me, thanks!
 
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Have you tried deleting the original application first? Download a program called appcleaner. It'll do a clean uninstall of skype.

Do you have permission to modify applications? Try repairing permissions as well just for the hell of it.
 
Does it ask 'Do you want to replace Skype with the newer version' or something like that?

Are you currently running the old version of Skype?

- Quit running any version of the app before moving the the Applications folder
- Say yes if you're asked if it's OK to overwrite
 
I made some pictures to clarify
First, this is how it looks on my desktop (Picture 1), and I want the normal round skype logo (Picture 3).
Then (Picture 2, this is what I get when I try to put the logo in the applications file).
When I click replace, it will replace it but nothing changes (Picture 3 is how it looks).

It doesn't affect the performance of skype, but it just annoys me that I don't have the logo!

I have version 2.7.0.330 of Skype.
 

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You've done what you want to do. The new veriosn of Skype will have replaced the old version. Click on the rounded skype icon in the dock and the new version should launch.

Drag the skype drive icon off your dock onto the trash to 'eject' it. You don't need it anymore, 'cos you've already installed the enclosed skype update.
 
To clarify further, you have one what you need to.

The application has been installed and updated in your Applications folder. The strange icon on your Desktop is simply the DiskImage mounted.

When you download applications for Mac OS X, typically, they arrive as DiskImages -(.dmg) - these are NOT the application, but rather a file that acts as a virtual 'drive' of sorts, that contains the application file. When you open a .dmg, it 'mounts' (like inserting a USB thumb drive) and appears on the Desktop. After you have updated your application (as you have done already), you can safely unmount the Volume on your Desktop (drag to trash, which should become an 'eject' icon, or Right-click and select eject). It is also safe to delete the .dmg file.
 
Well I deleted the 'drive' icon by dragging it to the trashcan and it was gone. But then when I restart and open Skype, it comes on my desktop again. But I don't have that with any of my other applications! Is that just skype, or is it my version because I've talked to other mac users and none of them seem to have it.
 
That sounds like it's because you didn't install skype properly, rather you simply dragged the disk image's application to the dock. What you should have done is dragged the disk image version to your application folder, then from the applications folder dragged skype to the dock.
 
to fix your problem do this:

1. remove the dock icon. (just drag off of the dock and it will go 'poof')
2. drag the skype icon from the disk image to your applications folder, when it asks to replace or stop, replace.
3. unmount the disk image and throw it in your trash.
4. open your applications folder, drag the skype icon there to your dock.

should be all set after this.
 
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Alright, I don't know how I exactly did it, but the problem is fixed!

Thanks guys!! :)
 
to fix your problem do this:

1. remove the dock icon. (just drag off of the dock and it will go 'poof')
2. drag the skype icon from the disk image to your applications folder, when it asks to replace or stop, replace.
3. unmount the disk image and throw it in your trash.
4. open your applications folder, drag the skype icon there to your dock.

should be all set after this.

I got my macbook pro a few months back and have been pissed off at seeing the disk images ever since. I finally decided today to search for help and after a few condescending forum entries on another forum or two (may have just been another thread here) I found this post. This post solved my issue now all I have on my desktop is the image of my portable hard drive and any USB drives when I insert them. Thanks guys, useful information here that should probably be stickied for mac newbies like myself.
Laimbeersux
 
I got my new mac pro the other day (newbie to mac) and also couldn't get rid of the image of Skype on the desk top. After several different attempts, the one that worked for me was to open the downloads folder and physically deleting the .dmg file. The above answers did not work for me ... it kept appearing when turing the machine back on.

PS going from windows to mac for the first time .... I'm well chuffed ... why didn't i do it earlier??? :)
 
Thank you

to fix your problem do this:

1. remove the dock icon. (just drag off of the dock and it will go 'poof')
2. drag the skype icon from the disk image to your applications folder, when it asks to replace or stop, replace.
3. unmount the disk image and throw it in your trash.
4. open your applications folder, drag the skype icon there to your dock.

should be all set after this.

Sir/Madam....thank you because i had the same problem and your advice worked...THANK YOU:):):):):):):):apple:
 
Help!

I am doing all of the above steps, but it is still not working for me. Is there anything else I can possibly do? Every time I drag the disk icon into the application folder it just keeps making copies of it and does not make it go away on my desktop...it's so frustrating!
 
Last edited:
Every time I drag the disk icon into the application folder it just keeps making copies of it and does not make it go away on my desktop...

Just do not drag DISC ICON to the application folder. Open this disk icon and drag APPLICATION you'll find inside to your application folder. Next eject this disk and drag downloaded *.dmg to trash. And drag Skype icon from applications folder to your Dock.
 
Thanks!!!

Just do not drag DISC ICON to the application folder. Open this disk icon and drag APPLICATION you'll find inside to your application folder. Next eject this disk and drag downloaded *.dmg to trash. And drag Skype icon from applications folder to your Dock.

Thank you! This worked for me!:)
 
solved

Download the dmg file.

double click to install

in the window that opens, drag the skype icon into the applications folder

replace the existing if required.

then eject icon on desktop

add icon to dock through applications
 
to fix your problem do this:

1. remove the dock icon. (just drag off of the dock and it will go 'poof')
2. drag the skype icon from the disk image to your applications folder, when it asks to replace or stop, replace.
3. unmount the disk image and throw it in your trash.
4. open your applications folder, drag the skype icon there to your dock.

should be all set after this.

Thank you so much! I got my MacBook Air yesterday and this is completely different to the Windows I am used to! This helped me so much, Skype really need to make the instructions more clear!
 
Old thread. There's no "poof" animation in Sierra. You have to drag and hold the mouse button down until a "cartoon bubble" that says Remove in it appears, then release.
 
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