Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Banich2

Suspended
Original poster
Apr 21, 2015
273
109
San Francisco, California
This weekend I left my nephew play with my iPad and Apple Pencil and they broke the tip off. I was able to get the broken piece out and attach a new tip, but it isn’t working anymore. The iPad registers it under the battery widget, but that’s it.

Has anyone broken an Apple Pencil and had to take it to the Apple store? What did they say? The only thing that I can find on Apple’s website is information for a battery swap.

Any help would be appreciated!
 
This weekend I left my nephew play with my iPad and Apple Pencil and they broke the tip off. I was able to get the broken piece out and attach a new tip, but it isn’t working anymore. The iPad registers it under the battery widget, but that’s it.

Has anyone broken an Apple Pencil and had to take it to the Apple store? What did they say? The only thing that I can find on Apple’s website is information for a battery swap.

Any help would be appreciated!

It’s a non-repairable accessory to Apple. You will have to purchase a new one. Perhaps you can sell your broken one if possible to help offset some of the cost.
 
Dropped the new Apple Pencil (magnetic version)...tip broke off. No problem, I’ll screw it back on. Oops, new generation doesn’t screw on, and there are no spares...and once it breaks, it’s done. The pencil is done. Went to Apple store, and they are kind enough to allow me to buy another one. But no replacement or anything like that. This was the 2nd day I had it... So apparently, dropping the Apple Pencil is not something that is expected nor tolerated. Given my keen ability for dropping things, I am not a good candidate for the new magnetic version of the Apple Pencil.
 
For some reason i remember reading that if you purchased the pencil or Skeyboard it was covered with the ipad purchase and AppleCare (2018 versions) maybe that is not a fact....
 
For some reason i remember reading that if you purchased the pencil or Skeyboard it was covered with the ipad purchase and AppleCare (2018 versions) maybe that is not a fact....
If you purchased AppleCare+ with the iPad, and bought the pencil at the same time, then it should be covered.

C30744ED-EB11-4D2C-A0AD-37790FFFD2C5.jpeg
 
  • Like
Reactions: willmtaylor
If you purchased AppleCare+ with the iPad, and bought the pencil at the same time, then it should be covered.

View attachment 824479

I had to deal with this. You have to actually ask Apple to add the pencil to the Apple Care+, or at least you did launch day. Apple was very kind and added mine a few days later but they had to refund and allow me to repurchase the iPad, pencil and Apple Care+ just to add the pencil. Was a time pain but thats about it. Maybe by know Apple just adds it automatically? I've never had an issue with any of my Apple pencils but having coverage is a good thing in my opinion.
[doublepost=1551712855][/doublepost]
Dropped the new Apple Pencil (magnetic version)...tip broke off. No problem, I’ll screw it back on. Oops, new generation doesn’t screw on, and there are no spares...and once it breaks, it’s done. The pencil is done. Went to Apple store, and they are kind enough to allow me to buy another one. But no replacement or anything like that. This was the 2nd day I had it... So apparently, dropping the Apple Pencil is not something that is expected nor tolerated. Given my keen ability for dropping things, I am not a good candidate for the new magnetic version of the Apple Pencil.

Umm, the tip on both generations of the Apple Pencil is replaceable. They both screw on and tips can be purchased at Apple.
 
My 1st gen pencil also broke, which I bought 3 years ago. I brought it to the Apple store. They sold me a new one for $80.
 
Didn’t break mine but it was faulty.

Pressure don’t seem to act like I saw others and kept getting worse. Padivally didn’t work in any native apps and only worked in Procreate with an extremely narrow pressure curve.

Took it in shortly after Christmas, they compared it to a display model on my iPad and would have changed it on the spot no questions asked, but they had none in stock so one was ordered and I picked it up a couple of days later.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.