Cousin and I both order iphone 4 on the same day(15th), at the same time in local at&t store. Mine actually went smooth through the computer system. His, on the other hand was a nightmare and they had to resort to pen and paper. He got all his confirmation emails a day or so after me, but Ill give you 3 guesses who's phone is on the truck for delivery already, and who's isnt...LOL (Mine is coming from DFW, whereas his was from Memphis)