From Usatoday.com:
Jobs was asked if he needed to apologize. "Most of the customers who have iPhone 4 think it's the coolest thing they've ever owned, and some customers have problems with the iPhone 4, and I apologize to them, and we're going to do whatever it takes."
http://content.usatoday.com/communities/technologylive/post/2010/07/apples-jobs-on-iphone-4-were-not-perfect/1
Jobs was asked if he needed to apologize. "Most of the customers who have iPhone 4 think it's the coolest thing they've ever owned, and some customers have problems with the iPhone 4, and I apologize to them, and we're going to do whatever it takes."
http://content.usatoday.com/communities/technologylive/post/2010/07/apples-jobs-on-iphone-4-were-not-perfect/1