So sick of this issue with iCloud and Messages, any idea?

[johnalan]

Hey guys,

My storage in iCloud doesn't show messages correctly. It bundles it all into others.

When I check my usage on my Mac it shows correctly.

Any ideas?

 

[johnalan]

Anyone? I already tried to reset my iPhone and restored as new, still had the issue.

Don't see it in iCloud or on my Mac

 

[MrGimper]

Anyone? I already tried to reset my iPhone and restored as new, still had the issue.

Don't see it in iCloud or on my Mac

If I tap on “manage storage” it shows how much space messages is taking up.

 

[atlchamp]

this is a known issue with messages not syncing across devices. call apple and file a report with them please. I already did. The more the better

 

[johnalan]

Thanks guys, the amount of 'usage' is correct though. It's just that rather than showing Messages as its own category, it's being bundled into 'Others'.

On my Mac and on iCloud.com it shows correctly...

weird.

 

[tromboneaholic]

Thanks guys, the amount of 'usage' is correct though. It's just that rather than showing Messages as its own category, it's being bundled into 'Others'.

On my Mac and on iCloud.com it shows correctly...

weird.

Why don't you tap on "manage storage"?

 

[digitalexplr]

Anyone? I already tried to reset my iPhone and restored as new, still had the issue.

Don't see it in iCloud or on my Mac

Click on Manage Storage.

 

[johnalan]

Click on Manage Storage.

Yup, when I do that I see the correct breakdown.

It's just the visual graphic that's showing messages usage as 'others'.

 

[walds11]

Hmm, I don’t even have Messages listed under my iCloud Store, Manage Storage. And no option to turn it in under my iCloud account.

 

[LarryJoe33]

OP: Is this visual or graph legend bug that big of a deal?

To poster above, when you flip the iCloud messages switch, it’s on.

 

[Chazzle]

Hmm, I don’t even have Messages listed under my iCloud Store, Manage Storage. And no option to turn it in under my iCloud account.

Two Factor Authentification must be turned on first.

 

[johnalan]

OP: Is this visual or graph legend bug that big of a deal?

To poster above, when you flip the iCloud messages switch, it’s on.

Not in itself. However, I feel these inconsistencies grow and it shakes my confidence in the platform.

There are other examples, such as iCloud mislabelling my MacBook Pro 2018 a “Mac”.

 

[walds11]

Two Factor Authentification must be turned on first.

I just double checked and Two-Factor Authentication is turned on...