Software doesn't recognize usb dongle

[radzar]

Hello

I Have a software installed on Power Mac G4 running Mac OS 9, this software is using a key installed on a usb dongle to launch.

Now the software doesn't recongnize this usb dongle being plugged, although the MAC OS does!

I have tried to reinstall the software, reinstall the OS without success , the problem persists.

Does anyone pleaze have an idea where the problem could be or any useful information.

Thanks

 

[DewGuy1999]

If you gave a little more info like what the software is, the version, etc. maybe someone might be able to help.

 

[radzar]

Thanks for your answer ,

in fact it's an adhoc software of our enterprise, it's not referred in internet.
I just want to know the eventual causes of the problem.

thanks

 

[DewGuy1999]

Maybe something here:

USB dongle is not recognized on OS 9 system

 

[radzar]

Thanks a lot for the link, it helped me