Today I noticed a speck of dust inside the camera housing on my iPhone X. It’s not on the lens but off to the side of one of the lenses. If this were to move and end up on the lens, what sort of trouble am I asking for later on down the road?
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iPhone X Speck of dust in iPhone X camera lens
- Thread starter rockitdog
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This issue surfaced the forums when the X was first released. Users said that Apple was willing to replace the phone for you if you take it in to the Genius bar.
If your worried about issue affecting camera quality down the road, I would for sure take it in to Apple. Since this issue does not impact you right now, just take it in anytime your free as the dust speck should not be your main priority. Just make sure to take it in before your over year AppleCare expires.
If your worried about issue affecting camera quality down the road, I would for sure take it in to Apple. Since this issue does not impact you right now, just take it in anytime your free as the dust speck should not be your main priority. Just make sure to take it in before your over year AppleCare expires.
Today I noticed a speck of dust inside the camera housing on my iPhone X. It’s not on the lens but off to the side of one of the lenses. If this were to move and end up on the lens, what sort of trouble am I asking for later on down the road?
If you were overly concerned, you could address it with Apple and explore what your options are. But generally the dust does not move, because Of static electricity and there is no air movement inside the housing. But if you were curious to see others similarities to your incident, here is a thread below with over 350 posts:
https://forums.macrumors.com/threads/dust-speck-inside-the-iphone-x-camera-lens.2084349/
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I got 3 x’s With dust under the lens. I finally got 2 that didn’t have anything wrong with them besides mine having a little scratch on the space grey bottom
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No one here can tell you what that is. How would anyone know. Take it back or send it in is the only answers anyone can give you like in the previous threads
Mine was on the rear camera. I also am not close to an Apple store. I just call them they put a $1100 charge my on my debit card send me a new phone. I sent them the old one back and got my money back fast.
So contact Apple directly through online chat or phone, and they can send you a warranty device in place of you returning your device, assuming they can replicate/indicate what you’re referring too.
If he doesn’t have the funds then he’s just wasting his time. They will need a credit/debit card to hold $1090.90 until they get his current phone back.
You’re correct in a sense. Once Apple confirms They need your debit/credit card, the customer should know that they have the funds available or not. However, If they don’t have the funds available from their debit, then they likely revert to a credit card assuming they have one.
No, they (Geniuses) can actually clean behind the camera lens cover/disassemble the phone to remove the dust. But I also ask, which phone/Model do you actually own?
Yes, with that Model, they can clean behind the camera lens cover without having to replace your phone. As a matter fact, they probably wouldn’t even issue a replacement device, now that they are trained to clean behind the camera lens cover area.
Hmm
The only problem is that I'm not living in country with apple store, only authorized resellers.
They will charge extra money for it?
I can’t speak for your region, but being that you’re out of warranty, they likely will charge you for it.
I would not attempt it. Reason being, is even if you could disassemble the phone, you open up the possibility for something else to go wrong, which could put you in a position where your phone might be inoperable. I would just allow a professional to actually disassemble the phone, that actually certifies their work.