iPhone 11 Pro Max Spouse’s iPhone location does not stay at one location. Any advice?

[gc15]

We recently moved and now her phone thinks she’s at the previous address. I get notified that she has left our current home and then 10 minutes later I got notified she has made it back home at least 10 times a day or more.

We have updated her address in find my and iCloud. Not only that but she is getting a notification of an AirTag following her, but we believe it’s because of that location issues since we play the sound and don’t hear anything at our current residence.

Any advice is helpful. Thanks.

 

[nabla]

If you have WiFi at home, do you still use the same SSID as in your previous home? You could try to change that. Maybe the SSID is still mapped to your old address in some geo-location database.

 

[eyoungren]

I know that with Google Maps you can set 'places', such as 'Home' or 'Work'. Do you use Apple Maps, and if so, does Apple Maps have such a feature?

 

[NoBoMac]

Yes, there is a "Home" in Apple Maps, so also might want to check Contacts for a "My Card" card and that the address in that is set correctly in addition to the SSID of the router might be causing issues until databases get updated.

And while looking into that, might want to make sure the shipping address is correct for the Apple ID. Don't think that is used for geo-location, but needs to be updated anyway due to move.