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motrek

macrumors 68030
Original poster
Sep 14, 2012
2,710
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So for the last year or two, when I go to the Storage screen in the Settings app on my phone, it suggested that I free up ~20 GB by deleting old conversations.

Today I decided that, since I hardly ever look at old conversations, I would bite the bullet and just do it.

So I clicked on it, it said something about how the setting would be persistent, okay, it changed the text at the right of the menu item to "Enabled," okay, then it did... nothing.

I was able to pull down on the menu a few times to try to get it to refresh to show me the ~20 GB of storage that it freed up. No changes to the amount of free storage. Then, after 10-15 seconds of that, the Settings app stopped responding altogether and I had to force-quit it. Ugh.

So the end result is that clicking on this recommendation seems to have done literally nothing. I still have the same amount of free storage, I still have all the Large Attachments that I used to have, and I still have conversations on my phone from 5+ years ago in the Messages app. Nothing about my phone has changed.

Except that, now the phone is no longer showing me this recommendation/option to delete old messages in the Storage menu.

Where did that go?

It's concerning that I feel like I turned on a setting that did nothing, disappeared, and now I have no way of turning off this thing that I turned on.

Pretty disappointed with the whole experience. Does anybody have any insight into this? Thanks.
 
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If it’s trying to delete 20 GB of files I wouldn’t expect it to happen in a few seconds.

I see two possibilities. Constantly trying to refresh it caused it to crash and the operation failed. I would think if that happened it would bring back the option to do it again.

The second possibility is it’s working in the background and at some point you’ll notice you have more free space.
 
I came here to say “it works for me,” but I’ve got it set to automatically delete messages older than 30 days (and always have done so), and upon checking just now I see some that go back to January. So it turns out that maybe it is broken after all. ☹️
 
If it’s trying to delete 20 GB of files I wouldn’t expect it to happen in a few seconds.

I see two possibilities. Constantly trying to refresh it caused it to crash and the operation failed. I would think if that happened it would bring back the option to do it again.

The second possibility is it’s working in the background and at some point you’ll notice you have more free space.
Thanks for the reply. I waited several hours and it never ended up doing anything.

I figured out that it was probably a shortcut to enable the Messages setting to automatically delete old conversations. Looks like that never actually got enabled.

So the feature simply malfunctioned for me. Doesn't inspire a lot of confidence but oh well.
 
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