tl;dr My MBP retina suddenly decided that it had a password after logging in without a password for a number of days and operating just fine. Apple tech support would not support me without $100 in their pocket (and remotely informed me that my firmware was corrupt?). Resetting the password via 'Safe Mode' (? don't know what to call it as I'm typically a windows user) yielded the same results as before and eventually the computer just logged in when I clicked my user icon.
Any advice or insight into what happened would be greatly appreciated.
Hello all,
I'm pretty new to the Mac game having only recently migrated to a Retina MBP for my job. I do a lot of live visual performance work, and needed access to a few OSX exclusive applications. Alright, enough about me.
I've been using my MBP for the last few weeks to program and operate an interactive projections display for a musical using the program Isadora. Two or three days ago I removed the password from my account so that my operator would be able to login and run the show without knowing my password. This was working quite well up until today when he tried logging in in the usual way by simply pressing enter and lo and behold suddenly it insisted that there was in fact a password. I rushed to the theater to try and resolve the issue only to find that my old password did not work, nor did any other password that I've used in the last decade.
At this point I was frantically googling to resolve the issue before the show was scheduled to begin and eventually reset the password on the account through a dialog in what I, as windows user, would call Safe Mode (not sure what it was called as I'm new to this whole Mac thing).
After resetting the password, the login prompt still refused to accept the new password. Calling Apple tech support was going swimmingly up until they ran a diagnostic check using me serial number, told me my firmware was corrupt and said that it would be $99.99 to speak to an apple certified technician.
In a last ditch effort, I clicked the user account icon and suddenly the account forgot all about the password debacle and logged in...
I haven't had a chance to sit down with the laptop since this incident, and the question remains... WTF happened. Any support would be greatly appreciated.
Any advice or insight into what happened would be greatly appreciated.
Hello all,
I'm pretty new to the Mac game having only recently migrated to a Retina MBP for my job. I do a lot of live visual performance work, and needed access to a few OSX exclusive applications. Alright, enough about me.
I've been using my MBP for the last few weeks to program and operate an interactive projections display for a musical using the program Isadora. Two or three days ago I removed the password from my account so that my operator would be able to login and run the show without knowing my password. This was working quite well up until today when he tried logging in in the usual way by simply pressing enter and lo and behold suddenly it insisted that there was in fact a password. I rushed to the theater to try and resolve the issue only to find that my old password did not work, nor did any other password that I've used in the last decade.
At this point I was frantically googling to resolve the issue before the show was scheduled to begin and eventually reset the password on the account through a dialog in what I, as windows user, would call Safe Mode (not sure what it was called as I'm new to this whole Mac thing).
After resetting the password, the login prompt still refused to accept the new password. Calling Apple tech support was going swimmingly up until they ran a diagnostic check using me serial number, told me my firmware was corrupt and said that it would be $99.99 to speak to an apple certified technician.
In a last ditch effort, I clicked the user account icon and suddenly the account forgot all about the password debacle and logged in...
I haven't had a chance to sit down with the laptop since this incident, and the question remains... WTF happened. Any support would be greatly appreciated.