iPhone 15 Pro Max Stranger's email address displayed during phone to phone transfer

[macphoto861]

I received my iPhone 15 Pro Max today, and did the direct phone-to-phone transfer method to move my data from my 12 Pro Max. It went smoothly, with one exception... at one point in the process, an iCloud password request page popped up, with the following message (I blocked out part of the email address):


Your other device includes purchases from the iTunes Store that were made with a different Apple ID.

Enter the Apple ID password for “r••••••d@oun.co.uk” to restore these purchases.


That email address is not mine. I have no idea who that person is, nor do I know why my 12 Pro Max would have iTunes purchases made from their Apple ID, or what those purchases might be. I tapped "skip this step" when that page popped up, which I presume would mean that the file(s) it was referring to would not be transferred, but post-transfer, when I look at the "About" page in settings for each of the phones, it shows the same number of apps and songs, so everything that was on the old phone appears to be on the new phone.

Has anyone ever seen something like this? Is there any way to figure out what "purchases" on the old phone this message could be referring to?

 

[OVOElias]

Was the 12 Pro Max pre-owned or purchased 3rd party?

 

[Jonnod III]

When I updated from an XR I saw three of these popups and the email addresses were all family members. The annoying thing was that it wasn't made clear which apps they were for, so I skipped each one.

Is it possible that at some point with your old phone you have had a share of an app?

 

[macphoto861]

Was the 12 Pro Max pre-owned or purchased 3rd party?

Not that I am aware of... I purchased it in-person from a local AT&T store. I suppose it could have been purchased by someone else (from the UK?) and returned before I bought it. I don't think that was the case, as I don't recall any indications that it was not a brand new / unopened box, but I can't say with absolute certainty.

 

[macphoto861]

When I updated from an XR I saw three of these popups and the email addresses were all family members. The annoying thing was that it wasn't made clear which apps they were for, so I skipped each one.

Is it possible that at some point with your old phone you have had a share of an app?

Yes, I've seen similar messages when putting App Store apps on my kids' computers, but I don't think I've ever seen this kind of message on a phone. But no, I have never (knowingly, at least) received an app from another person (and I don't even know anyone in the UK).

 

[Jonnod III]

That domain (OUN.co.uk) was for sale in July 2013, and onwards, according to Wayback machine. So no web content from that date on, and not recorded by Wayback machine prior to that.

 

[spooned12000rpm]

I had this and it was related to music in iTunes. After some digging in the music app on my MacBook I found around a dozen tracks that had been purchased by my first GF on her own iTunes account and authorised for me to play on mine. Weirdly, even though I clicked skip during the transfer (as I didn't know her PW) the tracks still worked 🤷🏻‍♂️

 

[macphoto861]

I had this and it was related to music in iTunes. After some digging in the music app on my MacBook I found around a dozen tracks that had been purchased by my first GF on her own iTunes account and authorised for me to play on mine. Weirdly, even though I clicked skip during the transfer (as I didn't know her PW) the tracks still worked 🤷🏻‍♂️

Ah! Ok, I was able to locate the culprit by viewing by Songs in the Music app (on the Mac), sorting by Kind, and scrolling to find all the "Purchased AAC audio file" songs grouped together. I then selected the first one, did Get Info, went to the File tab, and observed the "purchased by" field as I clicked the right arrow in that window to step through all the songs. Found one that had this name and email address... I don't remember how I ended up with it, but it's gone now.

And that might not have been the quickest way to locate it, but I couldn't figure out how to search based on that metadata, so I just manually looked until I found it.

Thanks!

 

[MarkNewton2023]

I received my iPhone 15 Pro Max today, and did the direct phone-to-phone transfer method to move my data from my 12 Pro Max. It went smoothly, with one exception... at one point in the process, an iCloud password request page popped up, with the following message (I blocked out part of the email address):


Your other device includes purchases from the iTunes Store that were made with a different Apple ID.

Enter the Apple ID password for “r••••••d@oun.co.uk” to restore these purchases.


That email address is not mine. I have no idea who that person is, nor do I know why my 12 Pro Max would have iTunes purchases made from their Apple ID, or what those purchases might be. I tapped "skip this step" when that page popped up, which I presume would mean that the file(s) it was referring to would not be transferred, but post-transfer, when I look at the "About" page in settings for each of the phones, it shows the same number of apps and songs, so everything that was on the old phone appears to be on the new phone.

Has anyone ever seen something like this? Is there any way to figure out what "purchases" on the old phone this message could be referring to?

I have not experienced this situation. It appears that somehow that stranger used your phone with their Apple ID to buy iTunes items. You may want to investigate it.

 

[macphoto861]

I have not experienced this situation. It appears that somehow that stranger used your phone with their Apple ID to buy iTunes items. You may want to investigate it.

See above post. Turns out it was a song that I guess I must have downloaded many years ago... I was able to locate and remove it. Strange though, this had to have been at least 10 years ago, and I've never seen this message before, despite having cycled through several iPhones and iPads over the course of those years. But I think this may have been the first time that I've done the direct phone-to-phone transfer method, so perhaps that's the difference.

 

[laptech]

See above post. Turns out it was a song that I guess I must have downloaded many years ago... I was able to locate and remove it. Strange though, this had to have been at least 10 years ago, and I've never seen this message before, despite having cycled through several iPhones and iPads over the course of those years. But I think this may have been the first time that I've done the direct phone-to-phone transfer method, so perhaps that's the difference.

Come on we need details

You say the song(s) associated with the .uk email address was purchased by you sometime way back but in your posts you say you don't know anyone from the UK and you said you have no idea who that person is but in your most recent post you said it was a song you purchased. So how is then that you managed to purchase a song with an apple ID account you have no idea who it belong to? Is there something you are not telling us?

 

[StudioMacs]

Come on we need details

You say the song(s) associated with the .uk email address was purchased by you sometime way back but in your posts you say you don't know anyone from the UK and you said you have no idea who that person is but in your most recent post you said it was a song you purchased. So how is then that you managed to purchase a song with an apple ID account you have no idea who it belong to? Is there something you are not telling us?

Aye Matey

 

[macphoto861]

Come on we need details

You say the song(s) associated with the .uk email address was purchased by you sometime way back but in your posts you say you don't know anyone from the UK and you said you have no idea who that person is but in your most recent post you said it was a song you purchased. So how is then that you managed to purchase a song with an apple ID account you have no idea who it belong to? Is there something you are not telling us?

I didn't say I purchased it, I said I apparently downloaded it. Of course, that was a long time ago... I would never engage in such unscrupulous behavior now.

 

[laptech]

I didn't say I purchased it, I said I apparently downloaded it. Of course, that was a long time ago... I would never engage in such unscrupulous behavior now.

OK you downloaded it but you downloaded it using a UK person's apple id account, yes?

like I said, we need details

 

[macphoto861]

OK you downloaded it but you downloaded it using a UK person's apple id account, yes?

like I said, we need details

Nope, didn't use anyone's Apple ID... BitTorrent.

 

[laptech]

Nope, didn't use anyone's Apple ID... BitTorrent.

Well you've clearly done something dodgy because you appear to be very reluctant in giving details as to why a UK apple account was used to download music on to a US iphone (the UK does not have AT&T)

As you mentioned BiTorrent I am wondering if it went something like this. Someone in the UK used their apple account to download music from itunes and then used BitTorrent to allow others to get those songs. You used BiTorrent to get those songs and using itunes uploaded them to your iphone via a pc or mac computer but because the torrent songs were encoded with the UK owners apple ID, when you tried to do a phone to phone transfer the phone transfer software looked at the ownership of the songs and noticed they came from a different source and thus asked you to enter the apple id of the person who originally downloaded the songs.

Is that how it went?