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iPhone 13 Pro stuck on preparing to ship?

A

aqapple91

macrumors member
Original poster
Oct 30, 2014
77
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phone has been stuck on preparing to ship on the apple app, but still says arriving tomorrow.

ups my choice isn’t pulling up my delivery (i changed my address recently so i guess it’s not linked) and when i track by reference i can see a package that is “on the way” but it says to check back for a date and the tracking number is not available.

anyone else with the same issue?
 
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aqapple91 said:
phone has been stuck on preparing to ship on the apple app, but still says arriving tomorrow.

ups my choice isn’t pulling up my delivery (i changed my address recently so i guess it’s not linked) and when i track by reference i can see a package that is “on the way” but it says to check back for a date and the tracking number is not available.

anyone else with the same issue?
Click to expand...
In the same boat, also same status on UPS website. I wouldn’t worry though, last year I had the same experience with my 12PM. We should be getting the ‘shipped’ e-mail later today. That’s what happened to me last year and it arrived on launch day.
 
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great thank y
GoodGuy313 said:
In the same boat, also same status on UPS website. I wouldn’t worry though, last year I had the same experience with my 12PM. We should be getting the ‘shipped’ e-mail later today. That’s what happened to me last year and it arrived on launch day.
Click to expand...
soloer said:
It’s the same every year. The shipped messages should be starting soon.
Click to expand...
great thank you both :)!
 
Well, mine has been on UPS Tracking since last week through all the normal steps. (Tracking shows all the usual steps China/Korea/Alaska/KY) It's sitting in Louisville KY with a Friday delivery but APP still says PREPARING TO SHIP with FRI delivery as does my iPad Mini. The MINI shows no tracking but shows EXPRESS DELIVERY vs STANDARD DELIVERY on the iPhone. Weird.
 
aqapple91 said:
phone has been stuck on preparing to ship on the apple app, but still says arriving tomorrow.

ups my choice isn’t pulling up my delivery (i changed my address recently so i guess it’s not linked) and when i track by reference i can see a package that is “on the way” but it says to check back for a date and the tracking number is not available.

anyone else with the same issue?
Click to expand...
Go read the LARGE threads about this. Has ALL the info you need and then some.

forums.macrumors.com

📱🇺🇸(USA) (Apple.com) iPhone 13/Pro/Max/Mini US Pre-orders, Orders, and Delivery Status Thread (2021)🇺🇸🌎

👏 Congratulations to everyone who received their iPhone on Friday, September 24th, 2021! 📱 https://forums.macrumors.com/threads/usa-apple-com-iphone-13-pro-max-mini-us-pre-orders-orders-and-delivery-status-thread-2021.2304502/page-568?post=30342434#post-30342434 Hello all, Looks like our dear...
forums.macrumors.com forums.macrumors.com
 
aqapple91 said:
phone has been stuck on preparing to ship on the apple app, but still says arriving tomorrow.

ups my choice isn’t pulling up my delivery (i changed my address recently so i guess it’s not linked) and when i track by reference i can see a package that is “on the way” but it says to check back for a date and the tracking number is not available.

anyone else with the same issue?
Click to expand...
I’m in the same boat and I had this happen last year as well. So no worries, you will get it tomorrow
 
It will change to "Shipped" later today. It's always like this for every single launch day.
 
Shadowbech said:
It will change to "Shipped" later today. It's always like this for every single launch day.
Click to expand...
Not for me. Mine would always say "shipped" once it hits the USA. They must be trying something new this year like that stupid "FOCUS" which took a simple process and turned it into more work than needed. :D
 
RetiredInFl said:
Not for me. Mine would always say "shipped" once it hits the USA. They must be trying something new this year like that stupid "FOCUS" which took a simple process and turned it into more work than needed. :D
Click to expand...
Usually once you get the import scan then they will change. Since mine didn't get the import scan yet, It's still PTS.
 
aqapple91 said:
phone has been stuck on preparing to ship on the apple app, but still says arriving tomorrow.

ups my choice isn’t pulling up my delivery (i changed my address recently so i guess it’s not linked) and when i track by reference i can see a package that is “on the way” but it says to check back for a date and the tracking number is not available.

anyone else with the same issue?
Click to expand...
I have the same issue. Contacted a apple speacialist on Apple business chat and they gave me the tracking number. Scheduled for tomorrow.
 
aqapple91 said:
phone has been stuck on preparing to ship on the apple app, but still says arriving tomorrow.

ups my choice isn’t pulling up my delivery (i changed my address recently so i guess it’s not linked) and when i track by reference i can see a package that is “on the way” but it says to check back for a date and the tracking number is not available.

anyone else with the same issue?
Click to expand...
My status is the same, but when I search by reference number, it’s not listed. There’s no indication that mine has shipped. But, it’s still showing delivery tomorrow, so I assume it’ll be on time.

edit: Just got an email with AppleCare proof of coverage on the phone. I expect the shipped email will be forthcoming.
 
Last edited:
aqapple91 said:
phone has been stuck on preparing to ship on the apple app, but still says arriving tomorrow.

ups my choice isn’t pulling up my delivery (i changed my address recently so i guess it’s not linked) and when i track by reference i can see a package that is “on the way” but it says to check back for a date and the tracking number is not available.

anyone else with the same issue?
Click to expand...
Why is this an issue? It’s arriving tomorrow if it’s promised for tomorrow. Move on. Have a coffee and go on with your day. Let’s UPS do what they do.
 
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Yup same here. 13 Pro Max. Hopefully we’ll still get our phones tomorrow. I think we will.
 
Based on UPS My Choice, I already have tracking since Sunday and got import scan. I'd expect mine to change to ship real soon.
 
After over five days of preparing to ship I finally got my notice that it has shipped and it’s now in Kentucky. So hang in there buddies it will arrive on time.
 
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Mine was until this morning, got charged again, then got the shipped email notification, phone is already in the US.
 
Just got the email at 8:55CST that it's been shipped. Checked shipping details and the last scan was in Alaska at 12:12AM. Still on schedule to receive tomorrow here in Texas....
 
aqapple91 said:
phone has been stuck on preparing to ship on the apple app, but still says arriving tomorrow.

ups my choice isn’t pulling up my delivery (i changed my address recently so i guess it’s not linked) and when i track by reference i can see a package that is “on the way” but it says to check back for a date and the tracking number is not available.

anyone else with the same issue?
Click to expand...
It will arrive tomorrow; happens every year.
 
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Just got my status updated, as expected 😂
21E64C04-AE74-4F2C-AEF7-E1F8C98FA55C.jpeg
 
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