Want a way to possibly get more data from Verizon? Read on.
Verizon called me last week to lower my bill $5. They switched me to the Verizon plan so my bill would drop an additional $20 or so when I'm off contract in September. They said they were doing it to try to retain customers. I told them that makes a lot of sense as T-Mobile is really turning up the pressure in the industry. I mentioned that I've considered switching to T-Mobile in the autumn because I wanted to be able to stream more video from my devices.
Fast forward a few days later and I had a freak incident with my iCloud syncing getting stuck and using a bunch of data (that's a first in all my years of using an iPhone since the Mobile Me days). I asked them if they could help, they said they could switch me temporarily to a 12GB plan and credit me the difference, which is only a $16/mo increase over my 6GB plan when considering my work discount. So I have them add it, and the guy asks "Do you have Verizon FiOS?" And I said "Nope!" Then he says "Weird, someone put a promotion on your account for 12GB of data for free if you're on a 12GB plan. I don't know why you have that. Do you want to use it?" Me: "Hell yeah!"
So that's the story of how I got an extra 18GB of data for only an additional $16/mo, bringing my total to 24GB per month. Now I don't have to worry about running out any more as that would cover many videos per month with room to spare. My bill, come September, will only be $104/mo plus tax for 24GB shared between two lines. T-Mobile would be about $10 less with my discount for only 6GB per line. For that small of a difference, I'd rather go with the best network and customer service I've ever had in a cell phone. I know T-Mobile has really been improving their network, but for now I'm content. It just seems much more reasonable than before, where I was looking at 6GB shared for $113/mo. I'm so glad that T-Mobile/AT&T merger never went through! Competition works and this is proof.
TL;DR: If Verizon gives you a service call (or you're calling them for some other reason), bring up that you want to switch to T-Mobile and cite this "Binge On" thing and it's possible their retention team might add that to your account if you call back a week later.
