First just wanted to say that I called into T-mobile to order the watch tonight. I literally had NO hold time, I got someone who seemed to know exactly what she was doing, she had everything done (order placed, EIP email sent and signed with me on the line, order confirmation text/email received, etc.) within 5 mins. It was the best experience I've ever had ordering from T-Mobile. I lucked out and got a veteran employee who actually knew what was going on. Can't explain bypassing the hold times, though.
Anyway, I found this information on the T-Mobile website that people may find of interest concerning exactly how the LTE setup process works when your receive the watch. It looks like when pairing the watch to the iPhone, something happens on the T-Mobile backend servers to actually setup the line of service. Just thought this info might be of interest to people....
"Once you receive your new watch and pair it with your iPhone the on-device activation process will automatically set you up on the right plan to receive your free three months. After the three free months, standard monthly charges for Data with Paired DIGITS ($10/month with AutoPay) will apply. This will create a new line of service, so if you no longer want to use an existing wearable line contact CARE at 1-877-413-5903 to cancel it."
Anyway, I found this information on the T-Mobile website that people may find of interest concerning exactly how the LTE setup process works when your receive the watch. It looks like when pairing the watch to the iPhone, something happens on the T-Mobile backend servers to actually setup the line of service. Just thought this info might be of interest to people....
"Once you receive your new watch and pair it with your iPhone the on-device activation process will automatically set you up on the right plan to receive your free three months. After the three free months, standard monthly charges for Data with Paired DIGITS ($10/month with AutoPay) will apply. This will create a new line of service, so if you no longer want to use an existing wearable line contact CARE at 1-877-413-5903 to cancel it."