Ok so this is my situation. I preordered an unlocked t-mobile 64GB space gray iPhone 6 plus the day the preorders opened (September 12th), and since then have followed this forum rigorously to see the progress of other people who have ordered their phones at around the same time. Fast forward exactly a month to today (October 12) and my iPhone is STILL PROCESSING! That means my credit card hasn't even been charged and the iPhone I preordered is still in some kind of in existent limbo somewhere in the cloud.
Now, I have preordered every iPhone since the iPhone 4 on the day preorders starts and have received all of those phones on their respective release dates... Except for now where I have literally waited an entire month and still see absolutely no change in my order status. Honestly this is unacceptable from a company as large as apple. AN ENTIRE MONTH! And the worst part is that if this forum is to be believed there are people who preordered the same phone (even some who ordered after the 12th) and have already received their unit... Going as back as two weeks ago!
Right now I need to know if there is some kind of way to contact apple or any other thing I can do! I can't exactly try going to a retail store because I don't live in the states but visit the US for about a day every 2 weeks or so. So, is anyone in the same situation as I am? Because honestly it's unbelievable that Apple makes you wait over a month to receive a device you prepurachesed THE DAY preorders went live! If their stock was seriously that depleted... Well they should've released the device a month later.
Now, I have preordered every iPhone since the iPhone 4 on the day preorders starts and have received all of those phones on their respective release dates... Except for now where I have literally waited an entire month and still see absolutely no change in my order status. Honestly this is unacceptable from a company as large as apple. AN ENTIRE MONTH! And the worst part is that if this forum is to be believed there are people who preordered the same phone (even some who ordered after the 12th) and have already received their unit... Going as back as two weeks ago!
Right now I need to know if there is some kind of way to contact apple or any other thing I can do! I can't exactly try going to a retail store because I don't live in the states but visit the US for about a day every 2 weeks or so. So, is anyone in the same situation as I am? Because honestly it's unbelievable that Apple makes you wait over a month to receive a device you prepurachesed THE DAY preorders went live! If their stock was seriously that depleted... Well they should've released the device a month later.