Carrier T-Mobile iPhone X/8 Pre Order Thread

Discussion in 'iPhone' started by Carlos22Dayday, Sep 11, 2017.

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  1. Carlos22Dayday macrumors regular

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    Oct 2, 2011
    #1
    Hey guys! It's that time again! This is a thread for all iPhone X/8's pre order on T Mobile. Please share all your experiences!
     
  2. eric3312 macrumors 6502

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    Sep 17, 2012
    #2
    For past launches, anyone have luck getting a launch day iPhone when preordering through t-mobile's website? This will be my first time this year.
     
  3. Tig Bitties macrumors 68020

    Tig Bitties

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    Sep 6, 2012
    #3
    Do you have the link to the actual pre order page yet ?
     
  4. Carlos22Dayday thread starter macrumors regular

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    Oct 2, 2011
    #4
    I've pre ordered the past two iPhones on T Mobile and to be honest the website is a completely mess. I've never been able to get it done through the website. Usually goes down within a minute or so. However, I've had great experiences calling in as soon as 12 PST and got my phone on launch date both times.
    --- Post Merged, Sep 11, 2017 ---
    No links so far provided by T Mobile yet. My guess is around tomorrow or Wednesday, maybe even Thursday we'll hear something from them.
     
  5. eric3312 macrumors 6502

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    #5
    Awesome! So calling is the way to go then?
     
  6. Carlos22Dayday thread starter macrumors regular

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    #6
    Pretty much man. It's always been pretty simple for me. About 10 minutes top on the phone.
     
  7. TechDiva macrumors 6502

    TechDiva

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    SouthEastern United States
    #7
    I've only pre-ordered my phones through the T-Mobile website (last 3 years). Each year I've had the phone ordered by 7A and had it delivered on launch day (actually, I think last year was 1 or 2 days later, so not too bad). In the past, the problems have been with people trying to order when pre-orders start at 3a. It's like the website can't handle the load and orders disappear. Last year, I decided to just wait until 7a and had my phone ordered in 5 minutes.

    YMMV.
     
  8. predation macrumors 6502

    Joined:
    Apr 3, 2013
    #8
    Wondering here too what the best route is via T-Mobile.

    I guess I'll try phone call.


    Ugh. Call like 10 min before and chill with CSR as it turns 12am?
     
  9. Carlos22Dayday thread starter macrumors regular

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    Oct 2, 2011
    #9
    Ha I've tried and they tell you they can't keep you on hold and to call back. But both times, I've gotten someone within a minute as soon as pre orders opened
     
  10. DMP87 macrumors member

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    Sep 15, 2013
    #10
    Can you pre order but buy the phone out right through T-Mobile?

    No upgrading or financing.
     
  11. dominiongamma macrumors 6502a

    dominiongamma

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    Tempe, Arizona
    #11
    I schedule a call at 11:59 and pre order worked for me last year.
     
  12. Carlos22Dayday thread starter macrumors regular

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    Oct 2, 2011
    #12
    I don't see why you shouldn't be able to. They typically ask how you want to pay for this or how to get it financed when you place the order.
     
  13. trife macrumors 6502

    trife

    Joined:
    Apr 16, 2012
    #13
    Welp, here we are again.

    JoD customer here. Let's hope this year goes smoother than the last two. My confidence in this happening is super, super, super low though lol.

    TMO will likely have the same issues that have plagued iPhone launches since they started selling them. But isn't that half the fun???
     
  14. effort macrumors newbie

    effort

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    Sep 16, 2016
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    Los Angeles
    #14
    I thought people with JoD/JUMP weren't able to order through the website? I remember having to call a rep last year and being on hold for the longest time.

    Pre-order last year was no easy ordeal, so I'm more mentally prepared this year. Plus, with all these articles predicting that X is going to be severely constrained, I'm not expecting to have my device until the middle to end of next month. Last year I remember receiving my device just before Halloween anyways.
     
  15. Itsjustcole macrumors newbie

    Itsjustcole

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    Sep 9, 2017
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    STL
    #15
    You can do that?! Do you call-in ahead of time or do you set that up with T-Force?
     
  16. DMP87 macrumors member

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    Sep 15, 2013
    #16
    Thanks.

    Do you know whst account info, if any, is needed?

    Im on a family plan and have to get acct holder info ahead of tine.
     
  17. kevjen888 macrumors regular

    Joined:
    Jul 13, 2008
    #17
    is there any benefit of ordering new releases phones via T-Mobile instead of Apple directly? I don't think T-Mobile will put out any promotion prior launch day. I will only order through carrier if they have promotions such as trading in old iPhones for credits.
     
  18. dominiongamma macrumors 6502a

    dominiongamma

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    #18
    It's through the app or online, only works on the day you do it, you select a time like around midnight
     
  19. TechDiva macrumors 6502

    TechDiva

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    SouthEastern United States
    #19
    I'm on the original JUMP program and was able to pre-order order through the website the last couple of years. I think that people with Jump On Demand were not able to order online.
     
  20. Carlos22Dayday thread starter macrumors regular

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    Oct 2, 2011
    #20
    Typically they just ask for the phone number, last four of social and that's about it. As long as your the main account holder or authorized user, you should be able to place orders.
     
  21. George Knighton macrumors 6502a

    George Knighton

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    Oct 13, 2010
    #21
    I went to T-Mobile from AT&T, and I have to say I've noticed a much friendlier attitude and greater attention with T-Mobile.
     
  22. ShawnTXDFW macrumors regular

    ShawnTXDFW

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    Apr 10, 2015
    Location:
    Dallas/Ft Worth
    #22
    This is also going to be my first year to order through T-Mobile. Jumped ship through AT&T and switched at the beginning of the year. I'm curious to see how this pre-order will also be. When I called about it just last week to pay my JUMP payment ahead of time, I talked to a lady that 'supposedly' put me on a call list. And she said since it was so early, that I would be the very first person she would call come pre-order night. I'm hoping she doesn't forget and I am one of the first because just like every year, and everyone else in here, I love to be one of the first to get the new iPhone.

    Ordering mine online through Apple's App was a very easy process through AT&T. Being that T-Mobile won't allow you, I'm not sure what to do. Meaning, should I just try to order through the T-Mobile App when the time comes? Or do I wait for the phone call from the lady? Or both? I just don't want to miss out, and get the phone come next year. Any advice would be greatly appreciated.

    -Shawn
     
  23. kevjen888 macrumors regular

    Joined:
    Jul 13, 2008
    #23
    I just switched to T-Mobile from AT&T as well, my options are order a Verizon model via Apple Store pay it off in full or get one through T-Mobile but only if they have some kind of trade-in promotion.
     
  24. Carlos22Dayday thread starter macrumors regular

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    Oct 2, 2011
    #24
    Based on previous experience i would say your best bet is to call as soon as pre orders go live for T mobile. I've heard from some people that they did in fact get a call back from a rep but I've also heard that they haven't. Me personally i called the past two years as soon as pre orders went live and was able to get someone on the line within a minute, got both of my iphone's ordered within 10 min and got them both on release date. I tried the website but for me at least, it went down both times as soon as pre orders went live.
     
  25. nateatlarge macrumors 65816

    nateatlarge

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