T-Mobile JoD help for iPhone 7 Plus

[Tig Bitties]

I did a boneheaded thing this weekend, with my JoD account, and need some advice here please.

On Friday I got rid of my iPhone 7 Plus, I got on JoD back in December, and moved up to the Galaxy S8+. ( By the way I'm a huge Android nerd, and only got the iPhone just to try something different ) I get the hot new Galaxy 8+ with paying the $130 upfront down payment, and played with it all night Friday and on Saturday as well as tweaked the heck out of it really good, but for some reason just wasn't feeling it, did not LOVE it like I expected. So I go back to T-Mobile and try out the LG G6. Thought this phoe would be fresh and even better/ This time I had to use another "Jump" so I wouldn't have to pay $80 upfront, which I was totally fine by paying it, but they said if I opted for doing the down payment I would lose my JoD, which I found strange., They said just use another "Jump" now, to keep the plan going. I said ok.

Well now I have the G6 today, tweaked it and got it all set up, and it's a cool fun phone. BUT...I MISS THE iPHONE 7 PLUS now LOL :silly: Frigging McFly dummy I am

Is there any way I could talk to a T-Mobile manager to have some mercy on me to go back there and get the & Plus again, without having to pay another $130 upfront again, or lose my final "Jump" ?

Long story short, used a "Jump" on Friday paying $130 upfront, and then another "Jump" on Saturday paying $80. Now it's Sunday and I want to go back, but not even sure that's possible that T-Mobile would allow that ?

 

[chscag]

Is there any way I could talk to a T-Mobile manager to have some mercy on me to go back there and get the & Plus again, without having to pay another $130 upfront again, or lose my final "Jump" ?

Yes, it's possible but it depends entirely on the store manager. They can always switch you back and apply the credit to your next billing or some future billing. I've been with T-Mobile for years and I know they can pretty much do what they want but you need to have a sympathetic store manager.

 

[Tthomas612]

I did a boneheaded thing this weekend, with my JoD account, and need some advice here please.

On Friday I got rid of my iPhone 7 Plus, I got on JoD back in December, and moved up to the Galaxy S8+. ( By the way I'm a huge Android nerd, and only got the iPhone just to try something different ) I get the hot new Galaxy 8+ with paying the $130 upfront down payment, and played with it all night Friday and on Saturday as well as tweaked the heck out of it really good, but for some reason just wasn't feeling it, did not LOVE it like I expected. So I go back to T-Mobile and try out the LG G6. Thought this phoe would be fresh and even better/ This time I had to use another "Jump" so I wouldn't have to pay $80 upfront, which I was totally fine by paying it, but they said if I opted for doing the down payment I would lose my JoD, which I found strange., They said just use another "Jump" now, to keep the plan going. I said ok.

Well now I have the G6 today, tweaked it and got it all set up, and it's a cool fun phone. BUT...I MISS THE iPHONE 7 PLUS now LOL :silly: Frigging McFly dummy I am

Is there any way I could talk to a T-Mobile manager to have some mercy on me to go back there and get the & Plus again, without having to pay another $130 upfront again, or lose my final "Jump" ?

Long story short, used a "Jump" on Friday paying $130 upfront, and then another "Jump" on Saturday paying $80. Now it's Sunday and I want to go back, but not even sure that's possible that T-Mobile would allow that ?

It's very possible, but oh my GOODNESS.

I live in Lexington, Ky and have a store.here where the store manager is absolutely great and would do anything he can to help you as much as possible.

If you run into a store manager like him then you will have no issues. One thing I'll say though is that iPhone is a lot better then people give it credit for ... Lol

 

[Applejuiced]

I knew you'd be back soon. Even without a JB the i7 is a great device.
Just didn't think you'll return that soon

 

[eyoungren]

I knew you'd be back soon. Even without a JB the i7 is a great device.
Just didn't think you'll return that soon

I guess he drank the Applejuice?

 

[Applejuiced]

I guess he drank the Applejuice?

He couldn't help it, he's hooked

 

[Tthomas612]

I knew you'd be back soon. Even without a JB the i7 is a great device.
Just didn't think you'll return that soon

Yeah people doesn't realize how great an Apple product is until they leave it.

That GS8 is gorgeous and I was tempted by it, but I have a company issued GS7 and that's enough Samsung for me... I'm sticking with my iPhone 7 until I can see the iPhone 8 or iPhone x or Edition or Pro or whatever they wanna call it I honestly don't care, but if it's 5.8" of bezel less phone and come in black ... Count me in regardless of price.

 

[iDuel]

It's possible, however even if he gave you a break you would have to pay the $130 anyway but she/he would then apply a credit to your bill afterwards. The down payment is absolutely required in order to keep the lease amount at around $33/month.