Talking on iphone4s

[revm1m]

When I talk on the iphone 4s , my face touches the screen and puts the phone on mute, so I have to put the iphone on the speaker and talk on the speaker, is there a way to to avoid this problem?

 

[TM WAZZA]

When I talk on the iphone 4s , my face touches the screen and puts the phone on mute, so I have to put the iphone on the speaker and talk on the speaker, is there a way to to avoid this problem?

The screen should turn automatically turn off when the Proximity Sensor detects it.

 

[revm1m]

The screen should turn automatically turn off when the Proximity Sensor detects it.

it does not

 

[pdqgp]

it does not

Are you using a case?

If so, is it designed for the 4s ?

 

[revm1m]

Are you using a case?

If so, is it designed for the 4s ?

Yes I am and yes it is designed for 4s. I even tried without the case, same problem .

 

[TM WAZZA]

it does not

Your unit has a problem then.

 

[ShionoyaTamaki]

Test your sensor. Should be at above the camera/speaker at the top. Cover it when making a phone call, screen should turn off.

https://www.youtube.com/watch?&v=blMzWkHhFFw

 

[revm1m]

Test your sensor. Should be at above the camera/speaker at the top. Cover it when making a phone call, screen should turn off.

https://www.youtube.com/watch?&v=blMzWkHhFFw

I did cover it, but screen didn't turn off.Thanks for the link. I may have to go to Apple store.

 

[saving107]

When I talk on the iphone 4s , my face touches the screen and puts the phone on mute, so I have to put the iphone on the speaker and talk on the speaker, is there a way to to avoid this problem?

This was an issue/defect with the iPhone 4 last year and is a known issue, so Apple will replace your iPhone.

Though I did replace my unit, and this one is better than my last model, it still does it once in a while and the issue never really goes away. I'm not a fan of Bluetooth devices, so I always use my headphones (ever since my first iPhone and long before this issue occurred iPhone 4)