The Apple Watch buying experience

[saving107]

While the 18-karat gold Apple Watch Edition has been receiving a lot of attention due to its premium pricing and aesthetic, Apple will sell far more of the lower-priced Apple Watch and Apple Watch Sport models, and has created a different customer journey for those customers, according to sources briefed on the plans. Most of the sales process will be familiar to buyers of other products from the Apple Store, but a number of steps are different, including the process of visiting a “magical” display case, trying on different models, playing with demo units, and actually finalizing the purchase. Below, we detail the entire customer experience for the upcoming Apple Watch launch…

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http://9to5mac.com/2015/03/29/apple...aled-magical-tables-demo-loops-sales-process/

 

[disturbed9321]

Can we still pre order online for UPS/Fedex delivery and have a try on appointment to make sure we made the right choice?

 

[Rogifan]

Duplicate post.

 

[marvz]

Can we still pre order online for UPS/Fedex delivery and have a try on appointment to make sure we made the right choice?

Probably you can. But I don't think it was intended like this. So I would not tell them right away that you already ordered your watch.

 

[saving107]

Duplicate post.

Duplicate to what?

This story and the front page story on MR are two different stories.

 

[Rogifan]

Duplicate to what?

This story and the front page story on MR are two different stories.

I didn't see the photos you posted and posted them again. So I'm saying my post was a duplicate post.

 

[saving107]

I didn't see the photos you posted and posted them again. So I'm saying my post was a duplicate post.

oh

 

[lirn8]

I hope we can still order a watch for 24th delivery

 

[Totalkharnage]

I hope we can still order a watch for 24th delivery

Doesn't sound like that's changed. I'd hate to be told I HAVE to go into a store for the personal set up experience and doubt Apple could cope with all that traffic. It'll be optional.

 

[lirn8]

Doesn't sound like that's changed. I'd hate to be told I HAVE to go into a store for the personal set up experience and doubt Apple could cope with all that traffic. It'll be optional.

From your mouth to God ears

 

[179202]

Probably you can. But I don't think it was intended like this. So I would not tell them right away that you already ordered your watch.

It's absolutely OK to do this. It's the entire point. Get the fit right in-store then pre-order however you like. I guess it's to help people make the right choice instead of ordering one, receiving it and realising the size is wrong and they'd prefer a different one.

 

[Flow39]

I was originally planning on camping out, but since you won't be able to for the Watch because of no in-store stock on launch day, I will be pre-ordering on the 10th. I want to go in during another day that week and try on the Watch though, so hopefully they'll let me do that.

 

[FrankySavvy]

So the try on units will be running a demo loop, will the unit on display with the iPad mini be on demo loop as well, seems on the iPad it lets you at least customize watch faces.

 

[technosix]

I wonder how hard it will be to even come close to a tight time limit like 15 minutes. THis sounds very challenging.

 

[marvz]

It's absolutely OK to do this. It's the entire point. Get the fit right in-store then pre-order however you like. I guess it's to help people make the right choice instead of ordering one, receiving it and realising the size is wrong and they'd prefer a different one.

No, you didn't understand me. He wanted to preorder BEFORE going to the Apple Store try-on.

 

[Tsuchiya]

This stuff leaks fast!