A decision made by the Danish Consumer Complaints can have a crucial importance for Apple and thousands of Mac-users worldwide.
The Danish Consumer Complaints have during a concrete case obtained documentation for an hidden construction error in the iBook G4.
Apple denies it. And that can have big consequences for the computermaker, that so far have denied the existence of such an error.
Apple Inc. has already made several plea barging's because of the investigation made by the Consumer Complaints.
It's a breakthrough, as thousands of Mac-users worldwide so far have tried getting Apple to acknowledge the error and return the computer to them.
The screen goes black. iBook G4 users experiences that after one year the computer starts running out of power and the screen goes black
But when they contact Apple to get the error corrected, or return the computer, Apple denies the claim about the construction error and state that the 12 months of guarantee has expired.
Right to return computer.
The Consumer Complaints have secured documentation that there really is talk about an construction error.
On that note the Consumer Complaints has made a decision that consumers have the right to return their computer to Apple, if it has any of the documented symptoms.
It is still to be seen if Apple will admit the construction error on an international level outside the Danish borders.
Source: Politiken.dk
Sorry about the broken translation, did it fast.
It might help some G4 users who have been left out in the dark.
The Danish Consumer Complaints have during a concrete case obtained documentation for an hidden construction error in the iBook G4.
Apple denies it. And that can have big consequences for the computermaker, that so far have denied the existence of such an error.
Apple Inc. has already made several plea barging's because of the investigation made by the Consumer Complaints.
It's a breakthrough, as thousands of Mac-users worldwide so far have tried getting Apple to acknowledge the error and return the computer to them.
The screen goes black. iBook G4 users experiences that after one year the computer starts running out of power and the screen goes black
But when they contact Apple to get the error corrected, or return the computer, Apple denies the claim about the construction error and state that the 12 months of guarantee has expired.
Right to return computer.
The Consumer Complaints have secured documentation that there really is talk about an construction error.
On that note the Consumer Complaints has made a decision that consumers have the right to return their computer to Apple, if it has any of the documented symptoms.
It is still to be seen if Apple will admit the construction error on an international level outside the Danish borders.
Source: Politiken.dk
Sorry about the broken translation, did it fast.
It might help some G4 users who have been left out in the dark.